Computer Technician, Information Services

WHAT IT'S LIKE AT SGMC HEALTH

Description

No matter your role or area that you work in, at SGMC Health we are collectively working towards goals that will make our community a better place.

We strive to do the right thing the right way, are accountable in all we do, require competence of our people, and are compassionate in our service.

We encourage team effort, support personal and professional development, acknowledge individual talents and skills, and support innovation and empowerment.

We are committed to providing the best care possible and we are proud to be recognized locally, statewide, and nationally for the exceptional care that our staff provides.

• Low Healthcare Insurance Premiums
• 401(k) with employer match
• Paid Time Off (PTO)
• Employee discounts
• Company paid life insurance
• Short-Term and Long-Term Disability
• Cancer Insurance
• Accident Insurance
• Pet Insurance
• Tuition Reimbursement
• On-the-job training and skills development
• Opportunities for growth and advancement
• Employee Assistance Program

JOB LOCATION: Main Campus

DEPARTMENT: INFORMATION SERVICES

SCHEDULE: Full Time, Varied Hours/Shift

Provides a variety of duties while performing Enterprise wide computer technical support and AS400 operations. The computer technician uses a wide selection of tools and skills to triage, diagnose, and repair computer and software problems. The computer technician assists the Programming Staff in running programs, generating reports, and maintaining the AS400 system. They are the primary tier 1 Help Desk staff, and interact with all members of the organization on every shift.

Associate degree in a health care profession, computer science, management information system, or other related degree is preferred or a vocational technical school training on computers. At least 2 to 3 years work experience as a computer tech preferred. Must be a self motivated, detailed, deadline and service oriented individual that can accurately set priorities. Must possess written and verbal communication skills, problem solving, organizational and technical skills.

Ability to identify and isolate problems and suggest suitable options for improvements. Ability to perform maintenance and repair of computer related equipment.

Business setting, indoors with possibility of irregular hours and/or call back, moderate to heavy stress on a continued basis. Duties require:
Required to work flexible schedule in order to accommodate on-call and other responsibilities including accessing systems from out of campus to analyze/resolve system problems/halts. Required to work nights, weekends, and/or holidays on occasions during conversions of software/operating systems, or installation of enhancements/hardware, or meeting deadlines on programming needs. Requires full range of body motion including manual and finger dexterity, eye and hand coordination.

Requires corrected vision to acceptable range. Considerable sitting, standing, stooping, bending, and lifting (in excess of 50 pounds). Extreme mental effort required with ability to assess and make decisions in abbreviated time frames. Possible exposure to blood and body fluids, including infectious diseases.