Education Program Specialist

Overview

Job Title: Education Program Specialist

Location: UWG Recruiting Location

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job : 294406

About Us

USG eCampus is a service unit of the University System of Georgia. We facilitate the development and delivery of high-quality, affordable, and accessible online learning experiences while supporting strategic system-level initiatives to enrich students lives and enhance the economic, cultural, and social interests of Georgians. Our vision is for Georgia to be the most highly-educated state in America, with graduates who utilize their knowledge and skills to make Georgia the most desirable place to live.

Location

Our campus is located at 1601 Maple Street, Carrollton, GA 30118.

Faculty and staff members are expected to be physically present on campus as needed to support the in-person educational experience and on-campus vitality at the University of West Georgia. Depending upon teaching assignments and student demand, this could include the Carrollton or Newnan campuses.

Responsible for design, implementation, and operational support of the eCampus proctored exam system in support of students from all partner institutions. Provides support to faculty in initializing the proctored exam system at the beginning of each semester and session. Provides ongoing support to all related testing centers and test proctors needed to provide the proctored exam environment for the student experience.

This includes USG institutional partner testing centers, other higher education testing centers in Georgia, Dual Student high schools for test proctor assistance, Military installations for test proctor assistance, online proctor vendors, and other independent proctor and testing centers needed to cover the student needs for the proctored exam experience. Provides ongoing support to students for assistance in scheduling and completing the proctored exam experience.

Collection and analysis of proctored exam data for program and student success.

• Operational Support: Operationally supports three stakeholders in the eCampus proctored exam model each Semester:
  1) Faculty to initialize the proctored exam system at the beginning of each semester and session.
  2) Students to provide an array of test proctor options and to assist in selecting the best one aligned for the student's need.
  3) Testing centers and proctors needed to collectively provide the proctored exam environment for the student experience. Provide support as needed to any proctored exam requests for the eMajor program and eCore courses.
• Testing compliance: Responsibilities include design, implementation, and operational support of the eCampus proctored exam system in support of students from all partner institutions. Formulate and implement policies related to testing integrity and processes to ensure compliance with SACSCOC and USG. Work with testing vendors to manage and operate the program proctored exam environment.
• Financial Responsibilities: Analyze testing-related financial information to develop efficient use of resources and procedures, and to provide strategic recommendations.
• Outreach: Provides ongoing outreach and support to students with proctored exam issues, along with student success assigned students who are in need of at‑risk and withdrawal support.
• Other: Other duties as assigned

• Educational Requirements: Bachelors Degree
• Required Experience: Two years experience

• Preferred Educational
  
  Qualifications:
  
  Masters Degree
• Preferred Experience: Two years experience in higher education and Proctored exam experience.

Proposed Salary: $56,680.00 Annually. Paid on a Monthly Basis.

• ABILITIES: Ability to analyze, quantify and present data effectively
• Some evening or weekend work required to meet deadlines
• KNOWLEDGE: Knowledge of FERPA and student confidentiality requirements.
• SKILLS: Strong proficiency in Microsoft Office, Access, Excel, Tableau;
  Superior collaboration, written communication skills, including spelling, grammar, and persuasion.
• Strong critical thinking and problem-solving skills, along with the ability to identify a quick and positive solution

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2. The details can be found at the following online location: need to be inserted by the user without a hyperlink.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom; details available online at the…