Water Slide Operator

Overview

Aquatics Slide Operators are trained operators who are responsible for ensuring the safe, smooth, and efficient operation of their assigned location(s), as well as maintaining the cleanliness of their area/location in both guest view and back areas while providing excellent Guest Service. Communication of attraction rules, safety rules, and crowd control are included in the daily job functions. Attractions Team Members work outdoors in all weather conditions and often perform physically demanding tasks.

• Interact with guests to ensure a safe, fast and friendly operation.
• Resolve guest concerns in a friendly, professional manner without deviating from safety procedures.
• Direct and assist Guests onto water attractions, ensure guests follow all posted signage, park rules and safety information, and enforce attraction rider requirements.
• Visually observe guests’ actions and ride operations to ensure compliance with park safety procedures.
• Follow procedures to activate the Emergency Action Plan in the event of an emergency.
• Complete all applicable department paperwork accurately and thoroughly.
• Maintain excellent Guest Service and ensure guest relation problems are handled appropriately including directing, answering questions and interacting positively.
• Must be able and willing to ride attractions daily.
• Ability to wear Personal Protective Equipment (PPE) - Gloves, Hip Pack, Seal Easy, Safety Glasses, and sunscreen (at least 30 SPF).
• Must be willing to work outside his or her zone of assignment to fulfill general park needs on occasion.
• Ensure compliance with all Herschend Family Entertainment and Wild Adventures policies and procedures.
• Represents the company to guests and other team members in a positive and friendly manner.
• Satisfies Wild Adventures standards for performance and conduct, including reporting to work regularly and on time.
• "Create Memories Worth Repeating" for our Guests by exceeding guest expectations.
• Perform other duties as assigned.

• FREE Season Admission to Wild Adventures For You and One Guest
• Complimentary Tickets To Give To Others
• Exclusive Team Member Events
• Park Wide Discounts
• Internal Promotions / Career Development Opportunities
• Team Member Recognition and Prizes
• Wholesome, family-oriented work environment

The position requires outdoor work in all weather conditions and in the presence of dust and odors. Team Members are susceptible to the exposure of various chemicals, bodily fluids, and blood-borne pathogens, prolonged exposure to sunlight or rainy conditions.

• Enthusiastic - Ability to bring energy to the performance of a task
• Energetic - Ability to work at a sustained pace and produce quality work
• Friendly - Ability to exhibit a cheerful demeanor toward others
• Safety Awareness - Ability to identify and correct conditions that affect employee safety
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures
• Accountability - Ability to accept responsibility and account for his/her actions
• Patience - Ability to act calmly under stress and strain, and of not be hasty or impetuous
• Conflict Resolution - Ability to deal with others in an antagonistic situation
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems
• Responsible - Ability to be held accountable or answerable for one’s conduct
• Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience

• EDUCATION:
  
  Currently enrolled in High School, High School Graduate, or GED preferred.
• CERTIFICATIONS & LICENSES:
  Position requires completion of ride certification.
• OTHER REQUIREMENTS:
  Must be at least 16 years of age; must be able to read, write, and speak English; must be available to work days, evenings, weekdays, weekends, and holidays as needed; must have reliable transportation.

Physical demands information is provided for reference. Please note the original description includes scale ratings and activity types (e.g., Stand, Walk, Lift/Carry).

Stand:
Constantly;
Walk:
Constantly;
Sit:
Occasional to Frequent;
Lift/Carry:
Occasional;
Reach:
Varied;
Climb:
Occasional;
Crawl:
Occasional;
Bend:
Occasional. Other physical requirements include Vision (Near, Distance, Color, Peripheral, Depth);
Sense of Sound;
Sense of Smell;
Sense of Taste;
Sense of Touch.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.