Team Member, Retail
Listed on 2026-01-26
-
Retail
Customer Service Rep -
Restaurant/Food Service
Are you looking for a fun, customer service focused job with opportunity for growth? Do you have what it takes to scoop ice cream with a smile? Sundae () is looking for the right candidate to join our tight-knit and hardworking retail team!
- Total compensation = $18.00 - $21.00 per hour (includes base + tips)
- Part‑time or Full‑time hourly positions available (eligible to earn overtime)
- Employee benefits:
Sick Pay, free shift treats, and employee discounts - Individualized mentorship and growth opportunities
Sundae is an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission - To Share Joy, One Scoop at a Time. We are a friendly face, a familiar product, a welcoming smile, and part of the community. We strive to be “THE place to work” and do so by providing a fun workplace, career advancement, and community involvement.
Sundae is the place you want your best friend to work.
We are searching for a candidate who is:
- Passionate about ice cream
- Self‑motivated and has a strong work‑ethic
- Enthusiastic about serving others
- A team player
- Serve ice cream with a friendly, helpful attitude and a SMILE!
- Meet daily job expectations such as cleanliness, portion control, service standards, and customer service.
- Handle cash and credit card transactions accurately.
- Prepare ice cream toppings and other menu items with guidance.
- Accurately describe all product details and menu items.
- Must be 16 or older.
- Passionate about customer service.
This list is generally descriptive and is not entirely inclusive. You will be joining a dynamic work environment and if you are a great fit for this job then you will thrive in this atmosphere.
Physical Requirements:- Move, traverse or remain in a stationary position for up to 8 hours.
- Constantly use manual (e.g., scooping ice cream) and automatic food service equipment and touchscreens.
- Regularly move up to 25 pounds for a distance of 50 feet or more.
- Occasionally ascend/descend ladder to clean or lift items stored above.
- Occasionally position self to clean, maintain equipment, and retrieve items below counter height.
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