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Front Desk Concierge - Lion - FTYR

Job in Vail, Eagle County, Colorado, 81657, USA
Listing for: East West Hospitality
Full Time position
Listed on 2026-03-12
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23 USD Hourly USD 23.00 HOUR
Job Description & How to Apply Below
Position: Front Desk Concierge - The Lion - FTYR

Join our close-knit team as a Front Desk Concierge at The Lion
, a boutique property in Lionshead Village managed by East West Hospitality. This role blends guest service, property oversight, and concierge support, giving you the opportunity to take ownership of Front Desk responsibilities while working closely with Engineering and Housekeeping to create a seamless guest experience. You’ll enjoy a refreshing mix of time at the desk and time on property completing unit inspections—keeping your day active and varied.

Plus, by assisting owners with personalized Concierge services, you’ll have the opportunity to earn additional commission-based income. If you’re organized, dependable, and passionate about delivering standout service, this could be the perfect fit!

Responsibilities
  • Greeting and welcoming guests and owners
  • Checking guests in and out while assisting with luggage and property tours
  • Assisting guests and owners with concierge requests such as restaurant reservations, activities, transportation, and housekeeping requests

Location
:
The Lion, Managed by East West Hospitality
- Vail, CO

Employment Status
:
Full Time Year Round

Start Date
: 3/16/2026

Pay Rate
: $23/ hour + commissions and any tips earned! Annual 10% bonus based on performance!

Schedule
:
Four 10 hour shifts, 8:00am - 6:00pm

Posting Closing Date
: 4/20/2026 or when filled

Minimum Requirements
  • Legally authorized to work in the United States on an ongoing basis, without a specific end date
  • One year of guest service experience
  • Excellent guest service skills
Benefits & Perks

Enjoy our Winter Incentive Program (choose a merchant pass or equivalent bonus, depending on your start date), a 401(k) Plan with discretionary employer match and Paid Sick Time. We also invest in your growth with Career Development Trainings and offer perks like a discounted gym membership at The Athletic Club Westin, discounts at Eye Pieces and Venture Sports, and corporate discounts through Perk Spot.

Our unique benefits include a Sabbatical Program, a $500 Referral Program, and access to our Employee Assistance Program.

Why East West Hospitality

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

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