Front Desk Concierge - Lion - FTYR
Listed on 2026-03-12
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Join our close-knit team as a Front Desk Concierge at The Lion
, a boutique property in Lionshead Village managed by East West Hospitality. This role blends guest service, property oversight, and concierge support, giving you the opportunity to take ownership of Front Desk responsibilities while working closely with Engineering and Housekeeping to create a seamless guest experience. You’ll enjoy a refreshing mix of time at the desk and time on property completing unit inspections—keeping your day active and varied.
Plus, by assisting owners with personalized Concierge services, you’ll have the opportunity to earn additional commission-based income. If you’re organized, dependable, and passionate about delivering standout service, this could be the perfect fit!
- Greeting and welcoming guests and owners
- Checking guests in and out while assisting with luggage and property tours
- Assisting guests and owners with concierge requests such as restaurant reservations, activities, transportation, and housekeeping requests
Location
:
The Lion, Managed by East West Hospitality
- Vail, CO
Employment Status
:
Full Time Year Round
Start Date
: 3/16/2026
Pay Rate
: $23/ hour + commissions and any tips earned! Annual 10% bonus based on performance!
Schedule
:
Four 10 hour shifts, 8:00am - 6:00pm
Posting Closing Date
: 4/20/2026 or when filled
- Legally authorized to work in the United States on an ongoing basis, without a specific end date
- One year of guest service experience
- Excellent guest service skills
Enjoy our Winter Incentive Program (choose a merchant pass or equivalent bonus, depending on your start date), a 401(k) Plan with discretionary employer match and Paid Sick Time. We also invest in your growth with Career Development Trainings and offer perks like a discounted gym membership at The Athletic Club Westin, discounts at Eye Pieces and Venture Sports, and corporate discounts through Perk Spot.
Our unique benefits include a Sabbatical Program, a $500 Referral Program, and access to our Employee Assistance Program.
At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.
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