Technical Head

Ja Ca Co  is a growing manufacturer of real chocolate and cocoa-based ingredients, supplying bakeries, hotels, ice cream companies and food manufacturers across India. We are part of a long-established manufacturing group with a global presence in specialty ingredients.
We are looking for a  Technical Head  to lead product applications, customer support and technical development across our chocolate and cocoa ingredient range.
This is a hands-on role suited to someone who enjoys working closely with customers while building strong technical systems internally.
The position reports directly to the CEO.

Key Responsibilities   Lead product applications across bakery, confectionery and frozen desserts
Support customer trials and technical problem-solving
Develop and standardize recipes and usage guidelines
Work closely with sales teams on customer development
Strengthen internal quality and technical processes
Support new product development initiatives

Ideal Experience   8–15 years experience in chocolate, bakery or confectionery applications
Experience working with professional kitchens or industrial production environments
Strong understanding of chocolate behavior in different applications
Ability to troubleshoot customer production challenges
Comfortable working directly with customers
Backgrounds in  chocolate manufacturing, bakery ingredients, confectionery or specialty food ingredients  will be particularly relevant.

What We Are Looking For  Someone who:
Enjoys solving practical technical problems
Can translate technical knowledge into usable solutions
Is comfortable working in both factory and customer environments
Wants to build long-term technical capability

Our Approach   We believe technical support is central to ingredient businesses. Our goal is to build a strong applications-driven approach that helps customers consistently achieve better results with real chocolate.