Business Analyst - L2

Location  - Vadodara

Educational Qualification

Experience Required  - 4-6 years

Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or a related discipline.
Certifications in Business Analysis (e.g., CBAP, CCBA) or Agile/Scrum methodologies are an added advantage.

Role Overview

We are seeking a proactive and detail-oriented  Techno-Functional Business Analyst (L2)  who can serve as a critical bridge between business objectives and technical execution. The ideal candidate will have hands-on experience in requirement gathering, functional documentation, and stakeholder management within  web, mobile, and eCommerce domains . This role demands a deep understanding of product workflows, agile processes, and cross-functional collaboration.

You will be expected to own the requirement lifecycle, communicate effectively with both business and technical stakeholders, and contribute to the successful delivery of digital products that meet business goals and user needs.

Key Responsibilities

Requirement Gathering & Analysis

Lead discovery and requirement elicitation sessions with internal teams, clients, and stakeholders.
Gather, validate, and translate business needs into comprehensive documentation including BRDs, FRDs, user stories, use cases, and acceptance criteria.
Perform gap analysis and impact analysis on change requests and proposed features.

Documentation & Process Mapping

Create and maintain detailed process flows, wireframes (with UI/UX collaboration), and data flow diagrams.
Ensure end-to-end traceability of requirements across the project lifecycle.
Maintain version control and documentation standards across functional assets.

Stakeholder Engagement & Communication

Act as a liaison between customers, product owners, developers, QA, and UI/UX teams to clarify requirements and ensure alignment.
Conduct walkthroughs, demos, and review sessions with stakeholders to validate deliverables.
Set and manage stakeholder expectations by providing regular project updates and feedback loops effectively.

Agile Project Involvement

Actively participate in Agile ceremonies such as daily stand-ups, sprint planning, retrospectives, and backlog grooming.
Collaborate with product managers and project leads to refine the product backlog and prioritize features based on business value and technical feasibility.
Identify dependencies, constraints, and blockers during sprints and coordinate resolution with relevant teams.

Domain Knowledge & Technical Awareness

Strong understanding of web development practices and e-commerce domain knowledge.
Not coding, but a strong conceptual understanding of how web applications work.
Familiarity with common web technologies (HTML, CSS, JavaScript, REST APIs).
Awareness of SEO best practices, page load performance, and accessibility (WCAG standards).
Able to translate business requirements into wireframes/user journeys/user stories with development in mind
Assist in identifying opportunities for process improvement or technical automation.
Collaborate with Dev Ops and QA teams to validate integration and ensure functional coverage of business workflows.

Required Skills & Expertise

Core Business Analysis Skills

Strong experience in creating and managing BRDs, FRDs, user stories, and functional wireframes.
Sound understanding of SDLC, Agile/Scrum frameworks, and change management.
Experience in tools like Jira, Confluence, Click Up, Figma, or Lucidchart.

Domain & Technical Understanding

Hands-on experience in web and mobile development environments.
Knowledge of eCommerce ecosystems, API integrations, and third-party tools (e.g., payment gateways, CRMs, ERPs).
Familiarity with data modeling, relational databases, or basic SQL is a plus.

Communication & Collaboration

Excellent verbal and written communication skills to collaborate with cross-functional teams.
Strong interpersonal and presentation skills for client-facing scenarios.
Ability to translate complex business requirements into simple and actionable development tasks.

Preferred Qualifications & Certifications

CBAP, CCBA, or other Business Analysis certifications.
Scrum Master or Agile certifications (e.g., CSM, PMI-ACP).
Familiarity with tools like Miro, Notion, Airtable, or Business Intelligence platforms is advantageous.