Control Center Site Supervisor

Control Center Site Supervisor (44619)

Vacaville, CA 95687

Salary: $26.00 - $27.00 hourly

Shift: Any

Founded in 1973, Inter‑Con Security Systems, Inc. is a leading US‑owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter‑Con remains under family ownership and control and operates as the industry leader in the field of customized, high‑requirement security solutions. Inter‑Con employs over 25,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

Inter‑Con is Everywhere Security Matters.

Passion:
Inter‑Con is a thriving company that is passionate about its products and people. Joining the Inter‑Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter‑Con family, you’re working with the best to build a safer future.

People:
Inter‑Con is more than a company, it’s an alumni base. We believe in positioning the right people in the right place to help them achieve their long‑term aspirations for career growth. We have transitioned thousands of officers into successful careers in law enforcement, government services, foreign affairs and many more. Your career success drives our success.

Benefits:
Inter‑Con offers excellent full‑time and part‑time benefits that include: flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, sponsorship for Top Secret Clearance, comprehensive training, discounts on higher education and much more.

When the threat to life, destruction of critical infrastructure or damage to the environment is so severe that a specially trained and equipped security force is needed, Inter‑Con turns to its Security Officers. As part of this elite team you will secure some of our most vital assets. You will be trained in enhanced security procedures and be exposed to cutting‑edge technology.

The qualifications are high and the training is rigorous, but if you make it you will join one of the most exclusive clubs in the Inter‑Con family. As an Unarmed Security Officer you are at the tip of the spear when it comes to the advanced security solutions we provide our clients every day.

Specific benefits include:

• Recognition and Reward Programs.
• Training and Career Development.
• Opportunities for medical, dental, holidays, vacation and sick, and 401(k) retirement plan.
• Uniform and equipment provided.
• Additional benefits vary depending on position.

This role is the main liaison between PG&E SCC leadership and the contracted workforce. You will be required to complete the 4‑week Operator Training. This position helps manage all personnel matters including payroll, scheduling, corrective action programs, and operator performance programs. It also manages all recruiting, onboarding and off‑board activities, ensures appropriate staffing and availability of personnel, and is usually involved in change management and new procedures to ensure understanding of workforce impact and SCC needs.

The operators and Communication & Life/Safety operators report to the control center site supervisor.

• Two (2) years of security operation center experience.
• Two (2) years of experience working in law enforcement.
• Five (5) years of experience working in a call center.
• Five (5) years of experience working in customer service.
• Possess a DD214 with 2 years service minimum in command center or GSOC environment.
• Associate’s degree in Criminal Justice, Computer Science, Homeland Security, Information Technology, or related field.
• Three (3) years of leadership experience preferred.

• Job operates in client sites which could be indoors or outdoors.
• Position requires prolonged standing and walking, in the performance of daily security activities.
• Open availability nights, weekends, holidays, and overtime as directed.
• Work various shifts and holidays as assigned.

Inter‑Con is passionate about hiring veterans. In fact, we’ve hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are a veteran in search of a rewarding career among a team that holds an affinity for those who served and values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities.

Visit  for more information.

Inter‑Con Security Systems, Inc. is an affirmative action employer that provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822