Sales Associate Vacaville - Outlet

About the Role

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service, utilizing effective selling techniques, and providing in‑depth product knowledge in a fast‑paced, specialty retail environment.

• Provide sincere, friendly and energetic customer service by exemplifying world‑class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions
• Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions (sales, returns, exchanges)
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all company policies and procedures

• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

• Love to sell, can articulate a proven ability to exceed selling goals and close a sale
• Succeed in a team environment while able to work independently and manage your own time
• Thrive in an entrepreneurial environment and constantly look for ways to think outside the box
• Know what questions to ask customers to understand their personal cooking style and needs
• Enjoy discovering the customer’s style, lifestyle, and story to connect them to the right products
• Most successful when given clearly defined daily sales goals and metrics
• High school diploma or equivalent preferred
• 1–2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
• Proven ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor for extended periods, operate POS system, and lift and mobilize medium to large items (up to 75 lbs.) using appropriate equipment and safety techniques
• Full‑time associates expected to have open availability to meet business needs. Part‑time flex associates must be available to work a minimum of two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday–Thursday). For an associate scheduled 20+ hours weekly, greater availability may be required. Weekend availability cannot fall on the same day.

This role offers a competitive compensation package including pay and benefits. The anticipated pay range is $16.50–$17.50 per hour.

• Generous discount on all Williams‑Sonoma, Inc. brands
• 401(k) plan and other investment opportunities
• Wellness program supporting physical, financial, and emotional health
• Paid vacations and holidays (full‑time)
• Health, dental, and vision insurance, including same‑sex domestic partner benefits (full‑time)

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

WSI will not now or in the future commence an immigration case or sponsor an individual for this position (for example, H‑1B or other employment‑based immigration). This role is not eligible for relocation assistance.

Our Company:
Founded in 1956, Williams‑Sonoma, Inc. is the premier specialty retailer of high‑quality products for the kitchen and home in the United States, with brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and Green Row. We focus on high‑quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate.