Member Assist Cart Attendant
Listed on 2025-12-31
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Join to apply for the Member Assist Cart Attendant role at Sam's Club
Base Pay Range$17.00/hr – $24.00/hr
Position SummaryWe are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot which includes helping members with their purchases, ensuring that carts are ready and available, assisting members in loading their vehicles, and supporting a great member experience.
This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.
- Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informs members when products are unavailable; offers alternative product options; ensures products are selected and packaged according to company policies and procedures; ensures items are dispensed when members arrive for pickup; resolves member issues and concerns; and promotes the company’s products and services.
- Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.
- Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company’s products and services; organizing and maintaining availability of carts/flatbeds;
assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness. - Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
- Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co‑workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
- Maintains a positive attitude by smiling, greeting and thanking members; provides exceptional customer service to members across the club as needed, answering any questions they may have; and maintains a clean, neat, and member‑ready area.
- Health benefits:
medical, vision and dental coverage. - Financial benefits:
401(k), stock purchase and company‑paid life insurance. - Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- Live Better U: company‑paid education benefit program for full‑time and part‑time associates, covering tuition, books and fees for degrees, certificates and English Language Learning.
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Location1500 Helen Power Dr, Vacaville, CA 95687‑3506, United States of America
Seniority Level- Entry level
- Part‑time
- Management and Manufacturing
- Retail
Other positions available include temporary or seasonal roles such as Stock Team Member, Freezer/ Cooler and Deli Stocker Associate, and Customer Service Representative – State Farm Agent Team Member. For more details on those opportunities, please visit the respective job postings.
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