Tire and Battery Center Team Leader

(USA) Tire and Battery Center Team Leader

Join to apply for the (USA) Tire and Battery Center Team Leader role at Sam's Club
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$21.00/hr - $29.00/hr

• Supervise the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club.
• Communicate the goals of the department, set guidelines and expectations for tire and battery service, execute company programs, adhere to policies and advocate for the member, associate, and the company.
• Maintain an in-depth knowledge of business on the floor, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS, tire recalls, product specifications, and seasonality.
• Share knowledge and train the team; ensure the team possesses knowledge of new products and technologies.
• Leverage learning resources and attend training conferences to drive continuous improvement.
• Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
• Utilize handheld technology to make immediate business decisions related to services, safety alerts, new product information, product application, and training.
• Be an early adopter of new tools and encourage others to use them.
• Drive the business results, ensure commitment to operational excellence, maintain a neat, clean, and safe work area for the team and the members.
• Ensure proactive planning: order equipment, tools and supplies as needed while being cognizant of expense controls, track and monitor returns and special orders.
• Assist in staffing and scheduling, operate cash registers, process transactions, and work hands‑on in the physical area when required to support member service.
• Maintain accurate inventory, audit safety and compliance standards, complete paperwork, logs, and other required documentation, and model a commitment to member service.
• Train and mentor the team to be highly effective; monitor associates to complete e‑learning and training on time.
• Identify potential and desire in others, provide and develop necessary skill set for the team to deliver high quality services.
• Encourage career growth for all associates and source new talent internally and externally to work on the team.
• Develop, communicate and implement processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners, analyzing and applying information from multiple sources, monitoring progress and results and identifying and addressing improvement opportunities.
• Demonstrate and support compliance with company policies, procedures and standards of ethics and integrity; implement related action plans using the Open Door Policy.
• Lead and participate in teams by sharing resources, information and tools; determine customer needs and business priorities, coordinate and execute work assignments, provide advice, feedback and support to ensure timelines and work quality are achieved.
• Respect the individual: embrace differences in people, culture, ideas and experiences; create a workplace where associates feel seen, supported and connected through a culture of belonging.
• Build strong and trusting relationships, communicate with impact, energy and positivity to motivate and influence.
• Strengthen the team by helping develop and mentor others, recognize others’ contributions and accomplishments.
• Act with integrity: maintain and promote the highest standards of ethics and compliance, model the Walmart values to support and foster our culture, hold oneself and others accountable, support Walmart’s goal of becoming a regenerative company.
• Serve our customers and members: deliver results while putting the customer first and making decisions based on reliable information, balancing short and long‑term priorities and considering how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
• Strive for excellence: display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, drive continuous improvements, and be open to and use new technologies and skills.

• Minimum: 6 months supervisory…