Cemetery and Crematorium Operations Manager

Job Title:

Cemetery and Crematorium Operations Manager
Contract Type: 6 Months Temporary
Rate: £215.34 Per day PAYE | £300 per day LTD via Umbrella (Inc Holiday Pay)

Location:

Hillingdon

Start Date:

ASAP

Service Care Solutions are recruiting for an experienced Cemetery and Crematorium Operations Manager to lead the operational delivery of cemetery and crematorium services within a busy bereavement environment.

This is a hands-on interim role, managing front-line teams and ensuring the safe, compliant and empathetic delivery of burial and cremation services.

Key Responsibilities

Operational management of cemetery and crematorium services
Direct line management of front-line staff and technicians (up to 20 staff)
Overseeing daily burial and cremation operations, including weekend and faith services
Deputising for the Bereavement Manager as required
Ensuring compliance with all health & safety and bereavement legislation
Managing assets and equipment in line with PUWER, LOLER and HSAW
Driving income generation and commercial development of the service
Monitoring KPIs, staffing levels and performance metrics
Working closely with booking and office teams to ensure seamless service delivery

Essential Experience

Proven experience managing front-line bereavement services
Experience delivering safe burial space and crematorium operations
Strong people management skills with performance-driven teams
Extensive knowledge of bereavement legislation and best practice
Health & safety experience within an operational environment
Experience optimising burial space and crematorium schedules
IT literate (Microsoft Office and industry systems)
Full UK driving license Desirable

Degree or equivalent experience
ICCM qualification or equivalent
Membership of a relevant professional body
Contact:
Prakash Panchani
Service Care Solutions
(phone number removed)
(url removed)