Learning & Capability Development Coordinator - EMEA

Canon Europe are looking for a Learning & Capability Development Coordinator - EMEA. You will be accountable for enabling consistent, efficient, and scalable learning operations that enhance the learner experience and support the delivery of high-quality development initiatives across the business. The role ensures seamless coordination, digital enablement, and process excellence.

Coordinate and deliver learning events across all business areas, ensuring smooth logistics, timely communications, and a high-quality learner experience.

Build strong relationships with internal and external stakeholders to understand needs and ensure seamless execution.

Manage and resolve learning-related service requests via the IT Request Platform (ITRP), ensuring timely, clear responses aligned with service level agreements.

Propose, promote and support automation of processes and use of self-service tools to empower stakeholders and reduce reliance on central support.

Maintain and update learning content in internal platforms (e.g., Canon Development Hub), ensuring accuracy, accessibility, and alignment with standards.

Support and coach People Development Business Partners (PDBPs) in using learning systems effectively.

Develop and maintain standardised templates and process documentation, supported by a central resource library, to drive consistency and enable seamless information transfer.

Monitor and improve operational processes through regular audits and feedback, ensuring data accuracy and continuous improvement.

Support the rollout of new learning systems, tools, or processes by coordinating communications and training logistics to ensure smooth adoption.

Ensure all data handling and privacy practices comply with GDPR and internal policies.

Where applicable, ensure accurate learner data is maintained to support evaluation, reporting, and compliance.

Where applicable, coordinate learner feedback surveys and contribute to reporting insights that inform continuous improvement.

• Proven experience in coordinating learning or HR operations in a complex, matrixed organisation.
• Familiarity with learning management systems (e.g., CDH or similar platforms) and digital tools for scheduling, enrolment, and reporting.
• Understanding of learning and development processes, including event logistics, evaluation, and stakeholder engagement.
• Experience working with service request platforms and managing service level agreements (SLAs).
• Awareness of data privacy principles and compliance requirements (e.g., GDPR).
• Skills & Capabilities
• Proactive approach to problem-solving and continuous improvement.
• Strong organisational and time management skills, with the ability to prioritise effectively in a dynamic environment.
• Excellent communication and stakeholder management skills, with a service-oriented mindset.
• Attention to detail and commitment to data accuracy and process consistency.
• Comfortable working with digital tools and supporting others in their use.
• Ability to document and maintain clear, user-friendly process guides and resources.

• Drive for results
• Focus on the Customer
• Take ownership and accountability
• Act as a team player
• Shows courage and conviction
• People orientated
• Caring for self and others

Up to £29,300 plus 10% annual bonus (dependent on experience).

At Canon, we’ve been inspiring people to capture and share their world for over 85 years. As a global leader in imaging and innovation, we’re driven by bold ideas, collaboration, and a commitment to making a positive impact.

With a strong presence across EMEA for over 60 years, our regional HQs in London and Amstelveen support operations in 120+ markets. We’re proud of our diverse, inclusive culture and our philosophy of Kyosei – living and working together for the common good.

• Be part of a diverse, energetic team, joining 50+ nationalities at our EMEA HQ
• Enjoy hybrid working (3 days in office, 2 from home)
• Benefit from flexible hours, professional development, and a wide range of perks
• Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase
• Access a competitive salary, wide-ranging benefits, a generous pension scheme and up to 38% discount on Canon products
• Be part of a company that values sustainability, inclusion, and your personal growth
• Great transport links – Elizabeth Line and Stockley Park low-cost Shuttle Bus and free parking on site

If you’re visionary, innovative, and ready to make an impact – we’d love to hear from you.