Business Analyst

Location: Uxbridge, London, UK

Type of Employment: Full-time (5 Days on-site)

• Responsible for gathering and analyzing digital requirements across multiple functions, including overseas marketing, sales, after-sales, and related business areas.
• Create clear, concise, and accurate business process documentation based on discussions with key stakeholders. Participate in the end-to-end requirement management lifecycle, including requirement gathering, testing, account configuration, API integration, go-live, and documentation.
• Collaborate closely with business, product, and technical teams to ensure proposed solutions align with business needs and are implementable.
• Provide training and ongoing support to end-users to ensure effective system adoption and usage.
• Assist in conducting market research to stay updated on industry trends and competitors’ digital solutions.
• Perform other duties and tasks as assigned by line manager and senior management.

• Bachelor’s degree or above in Computer Science, Information Management, Marketing, Business Administration, or a related field preferred.
• Minimum 3 years of experience in business analysis, requirements analysis, or a related role. Experience in cross‑functional collaboration or supporting overseas business is a plus.
• Familiar with business process mapping and documentation, with strong logical thinking and communication skills.
• Understanding of system development processes, with basic experience in API integration, testing, and user support.
• Strong learning agility and initiative, able to adapt quickly to business changes and new technologies.
• Proficient in written and spoken English. Chinese language proficiency is a strong plus.