Sr Manager, Facilities Operations

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID‑19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life‑changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

This role will be pivotal as we evolve our facilities management function into an elevated regional business partnership, fostering holistic collaboration across all aspects of Corporate Operations. You will transform how we operate and be a key enabler for future success by navigating and solving complex issues, delivering significant impact and value for our stakeholders in line with Gilead’s business imperatives.

Based in our International HQ in Stockley Park and reporting into the Senior Director of Site Operations, you will be working as part of a fast‑paced, dynamic team delivering site operations support to multiple sites across Europe. This role requires you to establish close relationships with senior business leaders and other key stakeholders to serve as the single point of contact for all Corporate Operations matters in the region.

• Develop and evolve strategic relationships with site leadership teams, ensuring that business strategy and growth drivers are supported by the Corporate Operations organisation.
• Coordinate with regional and Corporate Operations partners to provide the full range of Corporate Operations services into sites ranging from Security, Environmental Health & Safety, Workplace Design, Engineering, Employee Experience to Real Estate and Leasing.
• Responsible for rolling 3‑year site strategic plans based on headcount, usage forecasts, lease events and business insights.
• Act as a key liaison for cross‑functional projects, ensuring alignment between site operations and corporate objectives.
• Act as the Site Operations partner for crisis management and business continuity plans in collaboration with risk management and local teams.

• Implement user experience strategies across sites in partnership with stakeholders to improve the overall on‑site experience for Gilead’s workforce and visitors.
• Collaborate closely with senior leadership to think critically and develop an optimal site experience by considering user needs, business goals, and industry best practices.
• Proactively engage with our workforce and visitors to gain insight on ways to continuously enhance service levels.
• Regularly surface new ideas and opportunities for program refinement with leadership, drawing on employee feedback, your own observations and industry benchmarking.
• Listen to and understand any data or trends which may highlight areas impacting the user experience and work to overcome any challenges within areas such as talent acquisition, employee retention and employee experience.
• Stay up to date with industry trends and best practice and use this knowledge to evolve Gilead’s user experience strategy. This may involve attending networking events, conferences and becoming a member of relevant online communities.
• Champion diversity, equity, and inclusion initiatives across sites.

• As the key Corporate Operations business partner to the local business, you will guide your stakeholders through…