Mortgage Arrears Administrator

Overview

Pepper Advantage is recruiting for a Mortgage Arrears Administrator to join our established Arrears and Litigation Team in Uxbridge
. This is a hybrid role with two days per week in the office after a period of training.

• Inputting Direct Debit Mandates and due date changes
• Creating, retrieving and inputting Field Agent instructions and reports
• Checking system-generated letters for accuracy
• Inputting and validating income and expenditure information
• Sorting daily correspondence, linking to the relevant account and allocating to case owners
• Checking, inputting and processing invoices and checking invoice reports
• Updating account with litigation correspondence from panel solicitors, and referring to A&L Specialists where appropriate
• Checking and updating accounts in relation to daily direct debit reports
• Strong all-round administration skills including use of Microsoft Excel
• Excellent attention to detail and high level of accuracy
• Organised and reliable
• Able to effectively plan and adjust workload according to team priorities
• Able to respond positively and flexibly to requests for help or support
• Can demonstrate an understanding of team member roles and responsibilities and balance own needs with those of the team and service
• Flexible and mature approach with ability to work unsupervised

• Excellent attention to detail and a high level of accuracy
• Strong administration skills and experience with Microsoft Excel
• Organised, reliable and able to manage workload
• Ability to work flexibly and as part of a team

• Salary of £29,000 per annum
• Private medical insurance
• Salary Sacrifice Pension matched up to 8%
• 25 days holiday per annum + bank holidays
• EAP
• Wellbeing and Volunteering days
• Eye care contribution
• Payroll giving
• Life Assurance

The UK arm of Pepper Advantage was established in 2013, and today we’re one of the most successful and dynamic loan-servicing businesses across the four home nations. With offices in London and the North of England, Pepper Advantage UK employs over 360 people and has assets under management of approximately US $25 billion. Key sectors include commercial and residential mortgages, including prime, near-prime and non-conforming, and SME loans.

• Seniority level:
  Entry level
• Employment type:
  
  Contract
• Job function:
  Administrative and Finance