Billing Specialist

Pay: £28,000.00-£35,000.00 per year

Job Description:

Purpose of the role

The Billing Specialist ensures the accurate and timely processing of invoices across a wide range of services. The role underpins the company's revenue cycle by maintaining billing accuracy, resolving queries swiftly, and supporting efficient cash flow. The post holder will uphold high standards of financial accuracy and customer service, contributing directly to the company's financial integrity and operational effectiveness.

Job responsibilities

The role is varied and will include, but is not limited to, the following:

Primary

Complete billing for all clients.

Validate invoice accuracy, apply credit/debit notes where necessary.

Generate and issue proforma invoices and consolidated billing reports.

Set up and manage hire (rental) contracts in Salesforce.

Onboard new customers and maintain accurate records in Salesforce and client portals.

Submit invoices through various client systems on time.

Chase and obtain purchase orders to support invoice generation.

Prepare and submit monthly PO accrual reports.

Resolve billing queries promptly and professionally, minimizing disruption to cash flow.

Person specification and key skills

Secondary

Assist with process documentation and improvement initiatives.

Support finance team during month-end close.

Collaborate with other departments to identify and resolve systemic billing issues.

Participate in internal and external audits as required.

Person specification and key skills Essential

Minimum 3-5 years' experience in Credit Control, Accounts Receivable, or a similar finance role

Strong understanding of the credit-to-cash cycle and debt management best practices

Proficiency in ERP systems (e.g. Workday, SAP, Oracle, or similar) and Microsoft Excel

Excellent written, verbal, and organisational skills

Effective communicator and collaborative team player

Confident working with senior stakeholders, demonstrating professionalism and credibility

Highly accurate, organised, and detail-oriented with strong problem-solving ability

Quick to understand business needs and adapt to new systems or processes

Self-motivated, energetic, and driven by continuous improvement

Demonstrates initiative, accountability, and a proactive approach to achieving results

Desirable

Background in the property market or related industry

Experience with Salesforce

Exposure to service-based or contract billing environments

Experience supporting cross-departmental improvement projects

Strong analytical mindset and continuous improvement focus

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Cycle to work scheme
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance
• Sick pay

Experience:

• Accounts Receivable: 3 years (preferred)