IT Technical Consultant - Operations

Utrecht, Netherlands | Posted on 05/02/2026

At Manage Engine, we believe in making IT simple and powerful. As a division of Zoho Corporation, we deliver enterprise-grade IT management solutions that are trusted by over 280,000 organizations worldwide. Our diverse portfolio spans IT service management, observability, endpoint security, identity & access management, IT analytics, and more.

We thrive on innovation, simplicity, and a deep commitment to empowering IT teams to drive performance, improve visibility, and ensure uninterrupted business operations.

We’re looking for a Technical Consultant who is passionate about IT operations, observability, and driving exceptional customer outcomes. Whether you’re an experienced professional or a tech‑savvy problem solver eager to grow, this is your opportunity to make a significant impact.

In this role, you’ll help customers explore and adopt Manage Engine’s powerful full‑stack observability and monitoring solutions. Your insights and technical expertise will help organizations navigate performance challenges and transform the way they manage their IT infrastructure.

Understand client needs and translate them into effective Manage Engine solutions, focusing on network monitoring, server & application performance, and digital experience monitoring.

Deliver engaging product demonstrations, solution walkthroughs, and technical workshops—both online and on‑site.

Collaborate closely with Sales and Account Managers to support pre‑sales discussions and drive deal closure.

Provide expert input on RFPs, RFIs, and technical documentation.

Partner with customers post‑sale to ensure successful onboarding, configuration, and adoption of Manage Engine solutions.

Continuously stay updated on product capabilities, feature enhancements, and market trends.

Represent Manage Engine at industry events, webinars, and conferences, showcasing our innovation and thought leadership.

Experienced in IT observability and passionate about solving real‑world technology challenges.

Exposure to IT infrastructure, network performance, or application monitoring tools.

Familiarity with observability platforms such as Datadog, Dynatrace, App Dynamics, Solar Winds, Grafana, New Relic, PRTG, etc.

Understanding of containerization technologies (Docker, Kubernetes) and cloud monitoring tools like AWS Cloud Watch, Azure Monitor, or Google Cloud Operations.

Basic knowledge of Open Telemetry, distributed systems, or AI/ML‑based performance bottleneck detection is a plus.

Strong communication and presentation skills, with confidence in interacting with both technical and business audiences.

Fluent in English and Dutch

Competitive salary package aligned with the candidate's qualifications, experience, and the market value of the role.

Continuous training and professional development opportunities.

Supportive and inclusive team and colleagues.

Clear development plan in the short, medium, and long run.

Participation in coaching and mentoring schemes.

Opportunity to work with a global team and contribute to the growth of a leading technology company.

Please note that this role is based in Utrecht and will require periodic travel.

Applicants should have valid work authorization (EU or national passport), be based within a reasonable commuting distance. The successful candidate will be subjected to background verification in compliance with the national legislation and market standards.

Join Manage Engine Europe and contribute to reshaping the IT landscape with a company that blends innovation with human‑centric design. We’re excited to meet consultants who are eager to grow, learn, and lead with us.