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Customer Service Rep Dutch Speaking Bilingual HelpDesk/Support

Dutch Platform advisor-Athens

Job in 3500, Utrecht, Utrecht, Netherlands
Listing for: LJ Global Horizon
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Dutch Speaking, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 EUR Yearly EUR 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Dutch Travel Platform advisor-Athens

Rol: CSG –Travel Platform

Talen: Nederlands + Engels

Locatie: Athene (On-site)

Startdatum: 27 maart 2026

Werktijden

Maandag t/m zondag, tussen 08:00 – 00:00 (shifts)

40 uur per week → 8 uur per dag / 5 dagen per week

12 maandelijkse salarissen

1 salaris verdeeld tussen zomer en kerst

Prestatiebonus: te bevestigen

Privé ziektekosten- en levensverzekering

25 vakantiedagen per jaar

Maaltijdvoucher €50 per maand

Relocatie

3 weken hotelaccommodatie

€300 relocatieondersteuning

Verantwoordelijkheden

Klantenondersteuning bieden via telefoon, chat en e-mail voor vragen over boekingen en platformdiensten

Wijzigingen, annuleringen en problemen na boeking beheren

Een hoge servicekwaliteit garanderen en KPI’s en SLA’s respecteren

Samenwerken met interne teams om complexe cases op te lossen

Een sterke focus behouden op customer experience en klanttevredenheid

Cases correct documenteren in interne systemen

#J-18808-Ljbffr
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