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Klantenservice Medewerker Pensioenen

Job in 3500, Utrecht, Utrecht, Netherlands
Listing for: Nova Dia
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 20000 - 40000 EUR Yearly EUR 20000.00 40000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • je beantwoordt vragen van klanten telefonisch of via mail, Whats App en Live-chat
  • je maakt de moeilijke pensioenmaterie begrijpelijk voor klanten
  • je draagt bij aan het verbeteren van processen
  • op basis van je contact met klanten signaleer je wat verbeterd of aangepast kan worden
Qualifications
  • werkt en denkt op hbo-niveau
  • hebt ervaring en/of affiniteit met klantcontact
  • hebt het certificaat Wft Basis op zak of bent bereid andere Wft's te halen
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