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Administrative Assistant​/Trainee; NY HELPS), Office

Job in Utica, Oneida County, New York, 13501, USA
Listing for: StateJobsNY
Apprenticeship/Internship position
Listed on 2026-03-11
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
Salary/Wage Range or Industry Benchmark: 40391 USD Yearly USD 40391.00 YEAR
Job Description & How to Apply Below
Position: Administrative Assistant 1/Trainee (NY HELPS), Central Office;
Duties Description The Office of Mental Health (OMH) is recruiting to fill an Administrative Assistant 1/Trainee, Grade 11, position in the Office of Financial Management, the Office of Financial Management, State Operations Finance Group. This Group is responsible for collecting of $1.1B revenue generated annually by OMH as provider of behavioral health services in NYS. The Administrative Assistant 1 plays a key role in supporting the Utica Patient Resources Office.

Duties of the position include, but are not limited to, the following:
- The AA 1 is the lead support staff and is responsible for completing WMS inquiries related to billing functions, troubleshooting WMS error problems, maintaining and reviewing various office logs to assure timely application for Medicaid benefits and analyzing and making initial determinations regarding eligibility for PNA benefits.
- The AA1 helps to maintain overall productivity and efficient workflow in the office.
- The employee performs a variety of clerical duties such as filing, photocopying, completion of billing forms, data entry, phone answering and assisting with special projects.

Minimum Qualifications Non-Competitive

Minimum Qualifications Under the NY HELPS Program:
This position includes an opportunity to serve in a traineeship and applicants will be appointed to the appropriate level based on their education and/or experience.

Administrative Assistant Trainee 1 (starting salary $40,391):
Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration
* Administrative Assistant Trainee 2 (starting salary $45,081):
One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration
* Administrative Assistant 1 (starting salary $47,695):
Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration
* * Certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

Transfer Opportunity:
Candidates must have permanent status as an Administrative Assistant 1 (formerly Secretary
1), Grade 11, and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 of the Civil Service Law to the Administrative Assistant 1 title; OR be eligible to transfer via Section 70.1 of the Civil Service Law into the trainee levels (Administrative Assistant Trainee 1 or
2). In order to be eligible for a 70.1 transfer, candidates must have one year of permanent competitive or 55b/c service in a qualifying Grade 6 to 13 title.

A two-year traineeship (Administrative Assistant Trainee 1 & 2, NS=Grade 8 & 10) leading to Administrative Assistant 1, Grade 11, was approved effective October 31, 2019. Trainees will be required to take four mandatory courses the first year of the traineeship and four elective courses in the second year of the traineeship in four competency areas through the CSEA Partnership or equivalent offerings through another entity as determined by the agency.

All trainees are required to successfully complete all courses before advancing to Administrative Assistant 1, G-11.

Additional Comments Employment with New York State offers unmatched benefits, individual support, and career mobility for motivated individuals including: NYS pension and retirement programs; annual cost of living and performance advance increases; comprehensive medical, dental, and vision plans; flexible spending accounts for health and dependent care; paid time off, including thirteen paid holidays per year, and paid personal leave, vacation leave, and sick leave.

The starting salary for this position will vary based on the selected candidate's education and/or experience. Candidates appointed at…
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