Sales Support Specialist - Puerto Rico; Southwest Region

Additional Location(s): N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit
- High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

The Sales Support Specialist is a key operational extension of the sales function. This role supports Sales Representatives by confirming product usage, solving discrepant inventory, order processing accuracy, and enabling effective day-to-day sales execution. By helping reduce operational friction, this role enhances field readiness, improves sales efficiency, and contributes to a superior customer experience.

• Partner with Sales Representatives by performing cycle counting activities at customer accounts. Identify and validate product usage at customer locations to ensure accurate and timely billing.
• Actively participate in resolving discrepant inventory levels at customer accounts, in partnership with Sales Representatives and customers.
• Provide insight into product movement and customer activity to identify patterns, support revenue accuracy, and enable strategic decision-making.
• Track and document used, expired, or short-dated products to support sales-driven replenishment and customer service.
• Collaborate with Sales Enablement to execute field-readiness initiatives and provide input from frontline activity to enhance tools, training, and processes.
• Act as a liaison between Sales, Customer Care, and internal stakeholders to ensure seamless coordination on product-related matters.

• Bachelor’s degree or equivalent experience in a commercial, customer-facing, or operations support role.
• Strong interpersonal skills and the ability to collaborate effectively with Sales teams and cross-functional partners.
• High attention to detail with problem-solving capabilities and a drive for continuous improvement.
• Comfortable working in healthcare environments and with clinical stakeholders.
• Willingness to travel within assigned territories as needed.
• Fully Bilingual (English/Spanish)

• Experience in Sales Enablement, Sales Operations, or Commercial Support roles.
• Familiarity with CRM and ERP systems; understanding of sales workflows.
• Experience in healthcare or medical device environments preferred.

The anticipated annualized base amount or range for this full time position will be $34,800 to $50,500
, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at  Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Boston Scientific is proud to be an equal opportunity and affirmative action employer.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof…