Assistant Service Deli Manager- Mountain Green

Position Summary

Lee’s Marketplace is a family‑owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high‑quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.

• Assist with the training, scheduling, and supervision of the deli staff, ensuring they provide excellent customer service and maintain high standards in food preparation and presentation.
• Monitor inventory levels, place orders, and ensure that stock is rotated and properly stored to minimize waste and maximize freshness.
• Oversee and actively contribute toward food preparation to ensure it meets the company’s standards for taste, presentation, and food safety.
• Address customer inquiries, resolve complaints, and maintain a high level of service at all times.
• Ensure all deli operations adhere to local, state, and federal health and safety regulations, including food handling, sanitation, and cleanliness.
• Monitor department performance, manage costs, and work within budget to maximize profitability while ensuring high‑quality products.
• Drive sales through product promotions, special offers, and by recommending popular or seasonal items to customers, increasing overall deli department revenue.

• Greet and assist guests in a friendly and courteous manner.
• Provide knowledgeable answers to guest inquiries.
• Promote a high level of morale within the department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.
• Provide excellent guest service by acknowledging guests promptly and taking their orders accurately, preparing and processing the guest’s orders promptly and finalizing their purchase in a friendly manner.
• Remain open to feedback from guests, leadership, and team members to consistently deliver an exceptional shopping and working experience for all guests and team members.
• Display excellent problem‑solving skills and pride themselves on finding the best resolution that exemplifies the “Lee’s Way—doing what’s best for our team, our guests, and our company.”
• Be familiar with, and assist customers with use of, Lee’s Marketplace website.

• Stock shelves and maintain displays according to store standards.
• Ensure product freshness by watching for quality in production, rotating stock, and checking expiration dates.
• Unload deliveries and organize stock rooms as needed; check all incoming items for quality and expiration dates.
• Ensure that all perishable items are stored at the correct temperature and that dry ingredients are stored in a cool, dry place to prevent spoilage.
• Maintain an accurate inventory of deli supplies and ingredients; use a first‑in, first‑out (FIFO) system to reduce waste and ensure older ingredients are used first.
• Ensure that all recipes are followed accurately to maintain product consistency and quality.
• Ensure that deli goods are packaged appropriately to maintain freshness and comply with food safety regulations, using proper containers or wrapping materials to prevent contamination.
• Ensure that items are correctly labeled with pricing, ingredients, allergen information, and expiration dates.
• Oversee the display of deli goods in the store, ensuring products are neatly arranged and rotated regularly for maximum freshness and appeal.
• Minimize product waste by tracking production quantities against sales; adjust production amounts based on demand to avoid excess unsold goods.
• Ensure that any waste is disposed of properly or recycled according to store policies.

• Maintain a clean and organized work area.
• Follow all safety and sanitation procedures.
• Ensure that all products are stored at the proper temperatures to prevent spoilage.
• Oversee hygiene practices for all deli staff, including regular hand washing, use of gloves, and proper sanitation of equipment.
• Ensure that products containing common allergens (e.g., nuts, dairy, gluten) are handled and labeled appropriately to avoid…