Department Manager

Position Overview

Because you’re the team’s glue. Motivate our way! Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more opportunities for you and more amazing experiences for our customers. As a Department Manager at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Our strong values run through everything we do: we’re caring, dynamic and we succeed together.

There’s real accountability and ownership here as you shape your team’s futures and encourage sales. Because you thrive outside your comfort zone. Apply to join us as an in‑store Department Manager.

As a Department Manager, you will own a department and focus on maximizing its sales, inventory, and standards. You will manage inventory, move product in accordance with customer demand, review and manage planograms and period layouts, and be commercial—knowing what is trending and ordering merchandise daily to drive sales. You will keep an eye on the local market to maintain a competitive advantage in price, product, and shopping experience, and use data to drive sales, meet targets, and maintain stock file accuracy.

As the leader of your department, you will hire, train, coach, and motivate a team of Sales Associates and Team Leaders, ensuring an exceptional shopping experience for every customer and a positive work environment for every colleague.

We’re committed to your success and will provide you with a robust onboarding period. We will give you tools to excel as we expand globally, and we’ll offer competitive benefits and work–life balance, recognizing that your life outside the store matters.

To be successful in this role, you will have at least 2 years of retail leadership experience in a fast‑paced, high‑volume environment, demonstrate strong commercial acumen, and typically hold roles as a Store Manager, Assistant Store Manager, or Department Manager. In addition, you possess the following:

• You are nimble and adaptable, flexing plans and priorities in a fast‑paced environment.
• You have strong communication skills and the ability to relate to customers’ needs.
• You are a role model who can lead, motivate, and inspire the team, building confidence and enthusiasm to deliver excellent standards and customer service.
• You are resilient with the proven ability to lead a team and confident in giving constructive feedback.
• You are commercially aware with an understanding of the local market, key competitors, and how to use relevant systems and tools to improve option control and drive sales.
• You possess good planning and organizational skills, prioritizing and working within agreed timescales.
• You have experience supporting store management with the protection of people, property, and premises, securing cash, stock, and property, and keyholder responsibilities including availability for emergency call‑outs.
• You can effectively manage difficult situations and possess good problem‑solving skills.
• You communicate effectively in English, orally and in writing, with managers, supervisors, and hourly colleagues, providing instruction, coaching, corrective action, safety instructions, and leading teams daily and in emergencies. You can also provide excellent customer service in English, communicating with customers and monitoring the performance of English‑speaking colleagues.

The pay range for this role is: $65,520 - $80,080. This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job‑related knowledge, skills, and experience, among other factors.

Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email  This email is not for general employment inquiries or correspondence.

We will only respond to requests related to accessibility of the online application system due to a disability.