Front Desk Attendant - Onyx Club

Overview

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About Our Property

Embrace a career surrounded by Utah's natural beauty, with Black Rock Mountain Resort offering a perfect balance of work and play in the picturesque landscapes of Heber City. As a hub for professional excellence, our resort provides modern amenities and a supportive community, inviting enthusiastic individuals to curate outstanding guest experiences against majestic mountains. Immerse yourself in a workspace that prioritizes both your well-being and career growth as Black Rock Mountain Resort becomes not just a workplace but a vibrant community where collaboration thrives.

Explore the local charm of Heber City and neighboring attractions, creating a life you'll love in this welcoming environment. Join us, where your career journey meets adventure, and every day is an opportunity to shape the future amid the wonders of Utah's landscape!

What You Will Have An Opportunity To Do

We are seeking a highly motivated, customer-focused individual to join our team as a Fitness Attendant. The ideal candidate will have a proven track record in providing exceptional service, be open to learning, and respond to guests and team members in a professional and courteous manner. This role is responsible for engaging with guests, providing an exemplary service experience, and maintaining a clean, safe, and well-organized fitness environment.

If you enjoy making meaningful connections with people from all over the world and taking steps to “WOW” others, this role is for you!

• Enhance the member and guest experience while they are in the fitness center.
• Ensure all fitness equipment is in safe, operational condition.
• Greet and engage with members and guests, setting the example for excellent customer service.
• Maintain cleanliness of the fitness center, locker rooms, and lobby areas.
• Stay knowledgeable about the fitness areas, Event Center, and resort amenities.
• Ensure policies are adhered to, particularly in point-of-sale operations.
• Provide exceptional customer service, building relationships by showing sincere interest in members and guests.
• Resolve any issues or concerns quickly, striving to exceed guest expectations.
• Collaborate with team members to ensure the retail area is clean and organized.
• Assist hotel and resort staff professionally, sharing necessary information.

• Prepare for shifts by ensuring the music is at an appropriate level, uniform is clean and wrinkle-free, nametag is visible, and a welcoming smile is in place.
• Maintain cleanliness and proper stocking of the fitness area.
• Address members by name to create a personal experience.
• Anticipate members' needs and assist with special requests.
• Perform all opening, mid-shift, and closing tasks as outlined in the fitness attendant checklists; submit completed checklists at the end…