Educational Specialist – San Juan, PR

Educational Specialist – San Juan, PR

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians and patients. A significant part of our business is acting as the biopharma's field force to physicians or providing nurses to educate patients or prescribers.

With the right experience, you can help deliver medical breakthroughs in the real world.

We are excited to announce that we are looking for an Educational Specialist to join our team of over 10,000 global field representatives in several regions making over 20 million product details annually for our pharmaceutical and biotech clients.

• Present educational portfolios and serve as the primary point of contact for universities and medical institutions regarding educational matters.
• Coordinate scheduling for all internal and external educational activities within the designated training space.
• Organize each training session in accordance with established protocols to ensure efficient and satisfactory outcomes.
• Guide healthcare professionals through educational programs, delivering both technical and clinical instruction throughout the learning process.
• Communicate effectively and assertively with internal stakeholders, as well as with representatives from universities and hospitals.
• Oversee and maintain all equipment, ensuring optimal functioning by communicating maintenance requirements as necessary.
• Manage surgical instruments and sample inventory to align with internal processes.

• Maintain a structured, responsible, and organized work environment.
• Complete comprehensive training on all devices and products to ensure proficiency in relevant procedures and product knowledge.
• Exhibit mastery of essential clinical and technical information to effectively deliver educational programs to both internal and external audiences.
• Demonstrate adept communication skills with a variety of stakeholders, including residents, hospital administrators, and university leadership, through presentations, discussions, and written correspondence.
• Show accountability by accurately maintaining attendance, evaluation records, statistical data, and reports.
• Possess a thorough understanding and fluency in the use of digital educational systems.
• Operate independently in daily responsibilities.

• The Educational Specialist promotes the Johnson & Johnson culture through positive, ongoing customer relationships.
• This position requires the ability to develop strong relationships with customers and within the internal team.
• Must have the ability to work autonomously, as needed.
• Must have the ability to work collaboratively with other Johnson & Johnson team members to ensure open communication of ideas and techniques.
• Must be highly organized and self-directed.
• Employee performance will be compared with other clinical specialists’ feedback provided accordingly.

• Background or training in medical education.
• Advanced English proficiency.
• Strong written, verbal, and interpersonal communication skills.
• Ability to work independently, assertive, and proactive.
• Skilled in planning and delivering presentations to groups.
• Excellent organizational and MS Office (Word, Excel) skills.
• Passionate about teaching technical instruction.
• Highly structured, responsible, and organized.
• Candidates must have a valid driver's license.
• As a salaried position, the hours are not restricted to “normal business hours” and ability to work flexible hours during days, nights and/or weekends as necessary is required.
• Travel is required as part of the position 75%-90%.
• Candidates must reside in Puerto Rico.

Note:

This role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences…