Spa & Fitness Attendant

We are looking to fill part-time & full-time positions.

The Spa & Fitness Attendant is responsible for all opening and closing the Spa & Fitness Department on a daily basis, working the desk answering phone calls, scheduling class and spa appointments, and assisting members as they use the facilities. The Spa & Fitness Attendant is the point of contact for Members in this area. They answer questions, ring up retail sales and many other duties pertaining to customer service.

• Approach all encounters with members, guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain the cleanliness of the desk area and retail boutique
• Answer phone calls and assist members’ accordingly
• Maintain the cleanliness of the Fitness areas
• Monitor and maintain the cleanliness and orderliness of the Spa facility.
• Identify the needs of members and think creatively to deliver the service they desire.
• Ensure overall member satisfaction.
• Book Spa treatments through communication with members and therapists.
• Maintain a hospitable, friendly and approachable demeanor at all times.
• Assist members with the purchase of retail items, fitness passes, and Spa treatments.
• Participate in educational trainings to become knowledgeable in product lines carried in the Spa.
• Book fitness classes for members.
• Maintain knowledge and understanding of each service area offered in the Spa & Fitness area.
• Answer all guest/member complaints and suggestions in a timely manner.
• Enforce all Spa and Club policies.
• Perform other duties as required.

• Flexible work schedule including days/evenings/weekends and holidays.
• Must be able to work weekends.
• Medium work – Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• High School Diploma or equivalent.
• Ability to multi-task
• Computer and phone skills
• Positive attitude, ability to work well with others and provide outstanding customer service.
• CPR/AED certification

• Communicate and convey information and ideas clearly and professionally.
• Ability to make decisions and evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations while maintaining a calm and professional demeanor.
• Affective in resolving conflicts including: anticipating, preventing, identifying and solving problems as necessary.
• Affective at listening, understanding, and clarifying the concerns and issues raised by members and guests and offer solutions.

• Golf Privileges
• Employee Meal Program
• Member Gratuity Program
• Reward and Recognition Programs
• Discounts on Golf & Spa Merchandise
• Employee Pricing for Spa Services
• Discounts at Courchevel Bistro
• Signature Employee Events

• All-Inclusive Benefit Package Offered including Medical, Dental, Vision, Health Savings Plan, Flexible Spending Account, Supplemental Insurances; i.e., Accident, Hospital Indemnity, Critical Illness
• Life Insurance – Long- and Short-Term Disability
• Paid Time Off:
  Vacation & PTO Package;
  Designated Holidays and Holiday Pay
• 401(k) Retirement Plan with Employer Match
• Education and Tuition Reimbursement Program
• Discretionary Bonas Program
• Ski & Snowboarding Passes
• Golf Privileges
• Employee Meal Program
• Member Gratuity Program
• Reward and Recognition Programs
• Discounts on Golf & Spa Merchandise
• Employee Pricing for Spa Services
• Discounts at Courchevel Bistro
• Signature Employee Events

Interested applicants can also visit and submit resume associated with position of interest.