Client Services Coordinator
Listed on 2026-01-12
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Customer Service/HelpDesk
Client Relationship Manager, Bilingual
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Opening Statement Client Service Coordinator ("CSC")The Client Service Coordinator ("CSC") is a key role in the hospital supporting the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, ensuring great communication with colleagues and clients, and coordinating the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
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Perfil del coordinador de servicio al cliente (CSC)El coordinador de servicio al cliente (Client Service Coordinator, CSC) cumple una función clave para apoyar el flujo de clientes y mascotas en el hospital, maximiza la productividad del equipo médico veterinario, garantiza una comunicación fluida con los colegas y clientes, y coordina el cuidado de los clientes y las mascotas de manera alegre, cordial, amigable y eficaz, lo que motiva a los clientes para que regresen y recomienden el lugar a sus amigos y familiar es.
Description- External
The right person for this job takes great enjoyment in:
Providing exceptional professional service for every client with each encounter and ensuring clients are retained while you promote the value of service.
Educating clients and promoting hospital services such as our preventive care Optimum Wellness Plans and is most comfortable selling services to clients.
Assisting clients by ensuring prompt service, completing required documentation, and providing all necessary post visit instructions and information.
Following proper opening and closing procedures including balancing of cash drawer.
A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communications. Work in a fun team environment that offers a clear career path you can pursue if continued growth and learning is your goal.
Banfield offers all associates a generous benefits package including, paid time off and Optimum Wellness Plans® for your pets.
If you want to become an integral part of an effective team that allows you to put your love of pets to work and are looking for a career with a growing company that cares about the families and pets we serve, please visit and apply today for an opportunity in your area. We look forward to speaking with you about your desire to join Banfield and make a better world for pets!
You embrace the Five Principles of Banfield/Mars of Quality, Responsibility, Mutuality, Efficiency, and Freedom.
You believe preventive care is the best and only way to achieve a long and healthy life for each pet.
You embrace and thrive on providing exceptional client and pet experiences.
You are available to work weekends and evening shifts.
You are comfortable working in an environment with loud noise and strong smells.
We are a drug-free, smoke-free, equal opportunity employer.
You are 18 years or older
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La persona adecuada para este trabajo debe disfrutar las siguientes tareas:Proporcionar un servicio profesional y excepcional para todos los clientes con cada encuentro y fidelizar a los clientes al mismo tiempo que promueve el valor del servicio.
Educar a los clientes y promover los servicios hospitalarios, como nuestros planes de cuidado preventivo Optimum Wellness Plans, y sentirse cómoda al vender servicios a los clientes.
Ayudar a los clientes a garantizar un servicio inmediato, completar la documentación necesaria, y proporcionar todas las instrucciones y la información necesarias posterior es a la visita.
Seguir los procedimientos adecuados de apertura y cierre, incluido el balance de la caja registradora.
Una carrera en Banfield significa que usted trabajará en el campo del cuidado de la salud de…
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