SIU Support Specialist

SIU Support Specialist – W. R. Berkley Corporation

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Founded in 1967, W. R. Berkley Corporation has grown from a small investment management firm into one of the largest commercial lines property and casualty insurers in the United States. We are a Fortune 500 Company listed on the New York Stock Exchange, with more than 60 businesses worldwide divided into Insurance and Reinsurance and Monoline Excess segments.

• Conduct comprehensive background investigations, social media searches and monitoring
• Conduct thorough searches and determine best resource for obtaining data
• Validate accuracy of extracted data to ensure it is related
• Analyze and interpret multiple data sources for relevant information to properly complete inquiry request
• Document findings in a detailed, timely and accurate report
• Capture all requests correctly in the SIU tracking system
• Maintain knowledge of privacy regulations and compliance requirements
• Assist SIU and Claims in a support capacity with the investigation of the claim

• Minimum of one to three years of insurance experience
• Knowledge of insurance claims handling processes
• Prior experience conducting investigative work is preferred but not required
• Advanced problem solving and research skills
• Ability to extract data and cross‑reference resources
• Strong knowledge of third‑party public record databases, social media, and search engines
• Knowledge of privacy regulations and compliance requirements
• Dedicated to meeting the expectations of internal and external customers
• Proficiency with MS Office products
• Ability to be flexible and multi‑task
• Strong organizational and prioritization skills
• Ability to properly handle sensitive and confidential information
• Ability to work both independently and in a team environment
• Demonstrate a strong work ethic with a positive attitude
• Excellent verbal and written communication skills

• Associate’s degree/Bachelor’s degree preferred

• Base Salary Range: $30.76/hour to $38.46/hour
• Benefits include:
  Health, dental, vision, life, disability, wellness, paid time off, 401(k) and profit‑sharing plans

Sponsorship not Offered for this Role.

The Company is an equal employment opportunity employer.