Receiving and Processing Assistant Manager

RECEIVING & PROCESSING ASSISTANT MANAGER

Work with a purpose as part of a team empowering people to change their lives.

Join a team dedicated to helping every person—participants, volunteers, donors, and staff—realize the fullness of who it is God created us to be as we fight poverty with dignity.

We are a non-denominational, Christian nonprofit not affiliated with any one church, rather, working with many different individuals, churches, businesses, and organizations in fulfilling our mission and vision.

Our doors first opened January 2004 in Champaign, IL as we began handing out food and clothing to local families. Very quickly we became the largest “emergency food program” in Champaign County, and a leader in the community for providing access to basic resources. In addition to the weekly assistance provided through the food pantry and clothing closet, we partnered with area churches and businesses in large events designed to help families with school supplies in the fall, meals at Thanksgiving, and gifts at Christmas.

We later added financial education classes and a computer lab, both of which represented not just the addition of new programs but signaled a desire to move away from just providing things, to offering opportunities for people to grow.

After wrestling with the theologies and ideologies found in the book When Helping Hurts, we felt led to design a more developmental approach to meeting basic needs. Our new model created opportunities for individuals to acquire the resources they needed through use of the skills, gifts, and abilities God had given them. Instead of being handed a pres elected bag of groceries, our participants now shopped with store credit earned through volunteering.

The stores we now operate in Urbana and Champaign are open to the entire community and generate revenue to support the store credit participants earn in addition to our other programs and services.

Reporting to the Receiving & Processing Manager (RPM), the Receiving & Processing Assistant Manager (RPAM) helps fulfill our mission and vision by assisting in all operations of S&L’s receiving and processing including direct supervision of Hard Line Team Members, Soft Line Team Members, Warehouse Team Members, Pick-up & Delivery Diver and assigned volunteers. The RPAM assists with the receiving of all donations at both locations, processing, and distribution between the two locations.

Our RPAM is someone who
1) loves Jesus,
2) loves people, and
3) is a highly motivated self-starter comfortable being part of a team. You can think strategically across multiple priorities and initiatives, is a resourceful problem-solver, and detail oriented.

Alignment with Salt & Light’s Statement of Beliefs and a pastoral reference are required for consideration.

It is the primary responsibility of the Receiving & Processing Assistant Manager to assist the Receiving & Processing Manager in ensuring a safe and welcoming environment for every employee, volunteer, customer, and donor that reflects the grace and truth of Jesus. This is not a comprehensive list of task; rather an outline of priorities for this position.

• Ensure all receiving and processing workstations are fully staffed and equipped with the necessary supplies.
• Coach team members and volunteers on the importance of healthy, positive relationships with one another, our customers, and partner organizations and how to appropriately maintain them.

• Ensure all donors receive excellent customer service.
• Maintain a clean and safe donation drop-off site at both locations.
• Direct the flow of incoming donations, donation backstock, and warehouse.
• Oversee the collection of donation data from both locations and submit to the RPM daily.

• Direct the flow of donations through processing stations to minimize waste and maximize sellable items.
• Assist with overseeing and pricing “high value” merchandise.
• Collect special items for seasonal and “pop-up” sales.
• Ensure a clean and well-organized processing and warehouse area.

• Manage daily recycling/bale quota, based on incoming donations and store…