Business Office Associate

Job Description

Business Office Associate Job Description

The Business Office Associate is a full‑time position, Sunday ‑ Thursday from 9 am‑5 pm. This position is responsible for a varied number of tasks, both clerical and more complex, and they must aid their colleagues in their work. They often greet and help business patrons as necessary, answer phones and emails, and assist in financial transactions (processing monthly invoices, receiving payments, etc.).

Other duties also include handling paperwork, creating and maintaining records and databases, taking minutes, conducting research, checking and auditing the time clock. This position assists new employees by providing orientation and training. The Business Office Associate answers customer inquiries and walks them through contracts and other processes, and generally completes any tasks that come up. This position helps complete the required forms to ensure all certifications and licenses are maintained by the appropriate local, state, and federal departments.

Knowledge and proficiency with Microsoft Office are required.

Attention to detail.

Caring, patient, and professional demeanor.

Responsible and reliable.

Ability to handle multiple priorities.

Professional written and verbal skills for effective communication (good interpersonal abilities); competence in organizational time management skills, attention to detail and accurate record‑keeping skills.

Good judgment, problem‑solving and decision‑making skills.

Ability to become proficient with Quick Books with on‑the‑job training.

The Grand Residence is a non‑smoking community, where staff do not smoke on the premises, on a break or at any time during their work shift.

The Grand Residence is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. We hire great people from a wide variety of backgrounds, not just because it is the right thing to do, but because it makes our company stronger. In recruiting our team, we welcome the unique contributions that you can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

In 2001, the doors opened to The Grand Residence at Upper St. Clair, a senior living community offering 70 guest suites and a host of unique amenities. The spacious suites range in size from 400 square‑foot efficiencies to 750 square‑foot one‑bedroom suites. All suites feature a kitchenette with refrigerator, microwave, cabinets and sink; private bathroom; and individual climate control. The Grand Residence, which brings an unprecedented level of luxury and service to the South Hills of Pittsburgh, was based upon a hospitality model and designed with all the luxurious appointments of a grand hotel.

In order to foster the strong sense of independence that each guest has developed over a lifetime while giving him or her the unique assistance that is desired, we offer a variety of programs, including Life Enrichment, Wellness Services, and other services such as housekeeping, dining, and laundry. Every amenity and comfort has been designed into The Grand Residence.

In an effort to promote the health and wellness of our staff and residents, The Grand Residence is a smoke‑free community. Staff are not permitted to smoke on the property, including parking areas.

• Medical Insurance (UPMC)
• Dental Insurance (United Concordia)
• Vision Insurance (VBA)
• Paid Time Off (PTO)
• Lunch and Beverage During Shift

The Grand Residence is an equal‑opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Grand Residence makes hiring decisions based solely on qualifications, merit, and business needs at the time.