Workers' Claims Assistant

About Monast Law Office

Monast Law Office is a well‑established Ohio workers’ compensation plaintiff’s practice with over 40 years of experience representing injured workers. We are a small, dedicated team that has handled more than 10,000 claims. Our firm is built on the belief that nobody calls a lawyer when they’re having a good day—and we treat every client with the compassion and respect they deserve during some of the most difficult times of their lives.

We are seeking an experienced Workers’ Compensation Claims Assistant to join our team. This is a key role in our office, and we need someone who can hit the ground running with hands‑on knowledge of Ohio workers’ compensation claims.

• Communicate directly with clients to provide updates on their claims, answer questions, gather information, and ensure they feel supported throughout the process.
• Manage and follow up on active workers’ compensation claims, including tracking deadlines, filing status, hearing dates, and claim milestones.
• Contact healthcare providers to request, follow up on, and track medical records, narrative reports, and other documentation essential to claim development.
• Communicate with the Ohio Bureau of Workers’ Compensation (BWC), self‑insured employers, managed care organizations (MCOs), and third‑party administrators to obtain claim information, file documents, and resolve issues.
• Prepare and organize claim files, correspondence, and documentation for attorney review.
• Assist with scheduling medical examinations, independent medical evaluations (IMEs), and Industrial Commission hearings.
• Maintain accurate and detailed records in the firm’s case management system.
• Support the attorney with research, document preparation, and other tasks as needed.

• Minimum of 3 years of experience working with Ohio workers’ compensation claims (plaintiff’s or defense side, BWC, MCO, TPA, or self‑insured employer experience considered).
• Strong working knowledge of BWC procedures, the Industrial Commission process, and Ohio workers’ compensation terminology and workflow.
• Excellent communication skills—you must be comfortable speaking with clients, medical providers, and government agencies by phone and in writing.
• Strong organizational skills with the ability to manage multiple claims and deadlines simultaneously.
• Proficiency with office technology, including case management software, Microsoft Office, and email systems.
• A professional, compassionate demeanor—our clients are injured workers who deserve patience, empathy, and respect.

• Experience in a plaintiff’s workers’ compensation law firm.
• Familiarity with Ohio BWC’s online systems and filing procedures.
• Paralegal certificate or associate degree (not required but valued).
• Experience with legal case management software.

• Competitive salary of $50,000–$60,000 per year; compensation commensurate with experience.
• Health insurance.
• Paid time off and vacation.
• Flexible work arrangement—we’re open to discussing a schedule that works for both you and the firm.
• A meaningful role where your work directly impacts the lives of injured workers and their families.
• A supportive, close‑knit team environment where your contributions are valued.
• The opportunity to work with an attorney who has four decades of experience and deep expertise in Ohio workers’ compensation law.
• Professional development opportunities.

Submit your resume and a brief cover letter explaining your experience with Ohio workers’ compensation claims to  In your cover letter, please describe the types of workers’ compensation tasks you have handled and your level of familiarity with BWC and Industrial Commission procedures.

We are looking to fill this position promptly and will review applications on a rolling basis.