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Retail Sales Associate; Upland

Job in Upland, San Bernardino County, California, 91784, USA
Listing for: DELLA Auto Group
Full Time position
Listed on 2026-01-12
Job specializations:
  • Retail
    Retail Sales, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 15 - 16 USD Hourly USD 15.00 16.00 HOUR
Job Description & How to Apply Below
Position: Retail Sales Associate (Upland)

Join to apply for the Retail Sales Associate (Upland) role at DELLA Auto Group
.

This range is provided by DELLA Auto Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $16.00/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Company offers benefits including 401k matching, company-paid pension and profit sharing. The job pays weekly and the last shift ends 7pm.

Responsibilities
  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned
Qualifications
  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Excellent packing skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development
  • Industries:
    Staffing and Recruiting

EEO statement:
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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Position Requirements
10+ Years work experience
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