Clinical Social Worker III

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life‑threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix.

Our dedicated and compassionate employees are driven by a common mission:
To deliver the cures of tomorrow to the people who need them today.

The Clinical Social Worker III (hereinafter “CSW III”) holds a Master’s Degree in Social Work (MSW), maintains active registration as a Licensed Clinical Social Worker with the California Board of Behavioral Sciences, and provides medical social work services. The CSW III is responsible for employing a model of patient care that focuses on providing patients-caregivers with supportive counseling, psychosocial assessments, therapeutic interventions, education, and community resource support information.

This position involves active leadership; participation in multidisciplinary program development and evaluation; multidisciplinary treatment modalities; emergency/crisis response; and on‑call rotation. The CSW III actively works to ensure optimal delivery of psychosocial care and seeks out performance improvement initiatives, either through direct involvement and committee membership or by leading performance improvement efforts. The CSW III is expected to lead in at least two areas including education and training programs, BBS supervision or mentorship, policy writing or committee representation, and/or research and program development, presentations at conference or community events and contribution to the professional literature.

• Provide timely, appropriate, reliable, and respectful social work services to patients and families.
• Deliver quality of care consistent with professional and City of Hope standards.
• Use effective decision‑making, evaluation and problem‑solving skills in managing patient care, hospital, and administrative needs.
• Demonstrate strong verbal and written communication skills; excellent documentation skills of all activities/decisions related to patient care in compliance with State, National and Joint Commission standards/regulations.
• Provide skilled psychosocial support and crisis management for patients throughout the continuum of care: diagnosis, living with cancer, recurrence, end‑of‑life, and survivorship.
• Act as an effective liaison for appropriate referrals to other services within the Department of Supportive Care Medicine, including psychiatry; psychology; supportive and palliative care; pain management; spiritual care; patient navigation; and patient, family & community education.
• Demonstrate proficient team‑building skills, effectively negotiating and willing to compromise as needed, to resolve issues and respectfully reach a consensus.
• Participate in interdisciplinary rounds and serve on institutional committees as appointed.
• Actively work toward post‑licensure certifications or specialization; continue active pursuit of opportunities for further development of clinical skills and professional growth.
• Act as a skilled educator demonstrated by professional presentations, student training, research and mentorship.
• Participate in recruitment and interviewing of social work candidates.
• Act as an ambassador to the profession by effectively articulating the role and expertise of a CSW and by actively participating in community and professional organizations.
• Demonstrate a willingness to participate in marketing and development efforts.
• Meet and maintain all professional and regulatory standards; exemplify and promote the core values of the Department of Supportive Care Medicine.
• Participate in performance improvement activities to promote continuous improvement in care delivery.
• Effectively lead groups, committees, interdisciplinary team meetings and patient care conferences within the Department of Supportive Care Medicine, City of Hope, and in the community.