Suites Supervisor

Reporting directly to the Suites Manager, a Suites Supervisor is responsible for supporting all Suites food and beverage operations.

• Event Weeks:
  • Complete company-wide safety training and any additional job-specific safety training.
  • Assist in training and daily management of Suites Staff.
  • Ensure effective operations of assigned areas.
  • Ensure proper suite set-up and cleanliness based on guests’ orders.
  • Maintain and control storage of high-volume food and beverage inventory. Communicate shortages to Suites and Warehouse Managers as needed.
  • Follow and encourage Suites Staff to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions.
  • Report all safety incidents (injuries and illnesses) to Suites Manager on the same day that the incident is reported.
  • Ensure all Suites spaces are clean and secured at the end of each shift.
  • Other duties as assigned.
• Event Days:
  • Walk assigned spaces and ensure readiness for Suites Staff and guests’ arrival.
  • Coordinate Suites Staff for timely food item delivery according to timing communicated by Suites Manager.
  • Ensure all suites in assigned area receive all items paid for before guests' arrival.
  • Assist in helping guests and build rapport with guests and Suites Staff.
  • Report and resolve any guest complaints/requests with the assistance of Suites Manager.
  • Enforce and evaluate responsible service of alcoholic beverages in compliance with Legends Hospitality procedures.
  • Enforce standards for service, sanitation, product, and food quality.
  • Ensure all guest orders are closed and inventory is taken by Suites Staff.
  • Ensure all Suites spaces are clean and secured before releasing Suites Staff.
  • Other duties as assigned.

• Must be at least 18 years of age.
• Excellent organizational, written and verbal communication, and interpersonal skills.
• Knowledge and experience working with a POS system.
• Customer service and fast-paced problem-solving skills under pressure.
• Must be personable, proactive, and self-motivated.
• Ability to work effectively independently and/or in a team environment
• Ability to adapt to change quickly and prioritize tasks as needed.
• Punctuality and dependability.
• Basic knowledge of food and beverage preparations, service standards, and guest relations.
• Excellent personal hygiene and a well-groomed appearance.
• Ability to occasionally lift/move items weighing up to 30 pounds.
• Must be able to work extended hours due to business requirements including late nights, weekends and holidays.
• Minimum of 2 weekdays available for Suite setup.

• Mid-Senior level

• Part-time

• Other

• Entertainment