Administrative Support Assistant

Administrative Support Assistant

Residence Life is seeking a dynamic and energetic individual to join the South/Pollock Area office as an Administrative Support Assistant to serve as the first point of contact, in person and via phone for the area office. Penn State and Residence Life is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive.

The Residence Life Office is committed to the development of a safe and inclusive living-learning community that fosters academic, social, cultural, and personal growth. We strive to enable residents to develop respect and responsibility for themselves and their community. This job will report to an Office Manager and assist with providing administrative support to one Associate Director, up to three Assistant Director, and up to twelve Coordinators.

The successful candidate will be responsible for the following:

• Serve as the primary point of contact, in person and via phone in the area office
• Answer telephones, greet visitors, and take messages
• Schedule appointments and make appropriate referrals to other offices
• Open, sort, and distribute mail and post notices
• Create an area on-call schedule for professional and paraprofessional staff and distribute it on a routine basis to various University offices
• Assist in maintaining staff calendars
• Post confidential information to the student conduct database and refer to the Office of Student Conduct as appropriate, maintain Incident Report log, assist in maintaining student files and records, type related documents
• Process room reservation requests and forward them for signatures
• Inventory and order office supplies, prepare paperwork for special purchases, and assist staff with budgetary needs
• Assist in special project work and run office errands
• Demonstrate a commitment to the development of a community where diversity and sustainability are valued

Education and Experience Requirements

This position requires a High School Diploma or General Equivalency Diploma (GED) or higher.

This is an 83.3% full-time equivalency (FTE) job. Months off are mid to late May through mid to late July. Full Penn State benefits are included.

The following background checks must be successfully completed for this position:

This position will require successful completion of standard background checks.

Benefits for full-time employees at Penn State include (visit hr.psu.edu/benefits for more detailed information):

• Medical, dental, vision, and retirement plans
• Tuition discounts (including for a spouse and dependent children up to the age of 26)
• Generous vacation time and sick time
• 15 paid holidays/campus closure days

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission.

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Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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