Hearing Specialist

The Hearing Specialist will be responsible for managing all aspects of a high-volume caseload of PIP arbitration cases. The position requires a candidate with a strong attention to detail, outstanding negotiation/ADR skills, and extensive knowledge of New York PIP case law and fee schedule.

• Previous New York No-Fault Arbitration experience required
• Foster teamwork to create a collaborative environment of partnership, quality service and superior organizational skills that support our company culture statement
• Identify and implement advocacy strategies to maintain a productive work environment.
• Ensure compliance with Company policies and procedures.
• Prepare PIP pleadings and arbitration submissions.
• Ability to carry a significant and complex caseload of no-fault ADR cases from referral date to resolution/hearing date.
• Perform legal research on all aspects of PIP litigation/ADR
• Appear for PIP Arbitration Hearings though American Arbitration Association
• Upload documents to AAA platform
• Perform basic fee schedule calculations pursuant to NYS Worker’s Compensation Fee Schedule, understanding of CPT Codes, and understanding of medical terminology
• Review AR-1 submissions
• Input and maintain information into case management system and ensure data integrity
• Review medical records
• Draft reports
• Diary deadline dates, appearances, hearing dates, etc.
• Significant communication with claim department
• Execute tactics to ensure workforce efficiency and adherence to schedules
• Handle special projects as they arise
• Ability to perform the above duties independently with minimal supervision

• Should possess a college degree, Paralegal certificate or equivalent degree in a legal field.
• Ability to draft complex motions, discovery and pleadings
• Minimum 5-7 years of practical experience & knowledge of NY PIP litigation and/or arbitration practices.
• Extensive experience in conducting PIP Hearings
• Familiarity with American Arbitration rules and procedures
• Must have strong verbal, written and interpersonal communication skills
• Outstanding Negotiation /Advocacy skills
• Must be proficient with computer software and legal operating systems (Microsoft Word, Excel, Outlook)
• Applicant should be able to multi-task and prioritize work efficiently

• 4 weeks accrued paid time off + 9 paid national holidays per year
• Tuition Reimbursement
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Robust health and wellness program and fitness reimbursements
• Auto and home insurance discounts
• Matching gift opportunities
• Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
• Various Paid Family leave options including Paid Parental Leave
• Resources to promote Professional Development (Linked In Learning and licensure assistance)

Salary range: $83,500 - $108,000 a year. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry.

The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.