Manager, Operations & Governance

Status: Full-time

Salary Grade: 7

Windsor Regional Hospital Foundation is embarking on the largest and most ambitious philanthropic campaign in our community’s history to support the Fancsy Family Hospital. WRH’s new, state-of-the-art acute care hospital will meet the growing needs of Windsor-Essex and will transform healthcare in our community for decades to come.

Windsor Regional Hospital Foundation is growing to meet the scale of this campaign, and our growing team will be working with generous donors, volunteers and community partners to ensure the Fancsy Family Hospital has the leading-edge equipment and innovative technology needed to serve our growing community.

This is an opportunity to join a team that will be part of an historic community effort that will shape the future of healthcare in Windsor-Essex.

The Manager, Operations & Governance oversees day-to-day operations for the WRH Foundation and provides high-level governance support to the Executive Director and the Foundation’s Board of Directors.

Serving as a trusted partner to the Executive Director, the Manager, Operations & Governance ensures the efficient and effective operation of the Foundation office while overseeing all aspects of Board and committee governance and Board. The role coordinates key initiatives, manages Board and committee processes, and oversees meeting planning, documentation, and compliance. Success in this role requires exceptional judgement, organizational skill, discretion, and the ability to manage multiple priorities in a fast-paced, high-performing environment.

• Manage a team dedicated to Foundation operations, including gift processing, database administration, retail services and research.
• Support, mentor and build the team’s skills.
• Work closely with the WRH Finance team on creating and managing the Foundation’s budget, setting financial targets for funding priorities, ensuring accurate allocation of Foundation grants.
• Create best practices that guide the team’s approach to collecting data, protecting data, ensuring the data’s integrity and writing data-based reports in support of donor engagement and stewardship.
• Maximize the potential of various databases and third-party applications as they relate to fundraising and constituent engagement.
• Advise on research tools and support the creation of donor profiles and briefing notes.

• Lead and own the planning and execution of all Board and committee meetings.
• Develop, coordinate, and issue agendas, materials, and minutes in alignment with established timelines, anticipating needs and ensuring readiness.
• Oversee and optimize all meeting logistics — venue coordination, AV, guest speakers, teleconferencing, and catering — ensuring seamless delivery.
• Maintain, update, and champion governance documents, including Board Orientation and Governance Manuals, ensuring they remain current and accessible.
• Initiate and coordinate by-law and policy reviews, proactively tracking updates and managing approval processes.
• Advance Board recruitment by identifying prospects, coordinating outreach, and managing onboarding to strengthen governance capacity.
• Monitor and encourage Board engagement in fundraising initiatives, ensuring alignment with organizational priorities.
• Serve as the primary conduit for Board communication, anticipating needs and ensuring timely, accurate support and information flow.

• Bachelor’s Degree or equivalent in related field is required.
• Experience using relevant technology such as Raiser’s Edge, Omatic, or similar donor CRM and importing tools.
• Strong understanding of fundraising principles and CRA guidelines.
• 3 years of governance experience, including supervising governance processes and regulatory requirements in Ontario.
• Experience working closely with senior leadership and Boards of Directors.
• Experience managing high-performing teams with proven ability to manage multiple priorities, independently set deadlines, and maintain attention to detail.
• Experience with financial management, budget creation, and reporting.
• Strong written and…