Enterprise Infrastructure Engineer

* Collaborate with all levels of management, providing updates during the development and implementation of new infrastructure technologies and processes.
* Vendor and Technology Evaluation:
Collaborate with internal teams to evaluate and select technology vendors, platforms, and tools that align with infrastructure and business needs.* + Includes Microsoft Services Technology Stack such as Entra, Pur View, Defender, Exchange, Share Point, etc.  + Solution tools such as Auvik, Sophos, Manage Engine, Proof Point, Datto RMM
* Design, implement, and maintain enterprise infrastructure systems, including servers, storage, cloud platforms (Azure and AWS), networks, and software solutions.
* Administer infrastructure security functions, including user privileges, monitoring, and adherence to VCCU security policies and industry-standard security frameworks (such as NIST, ISO 27001, CIS Controls) in collaboration with Cyber Security Operations Engineer.
* Collect, analyze, and monitor infrastructure data for resource utilization and performance.
* Assist in preparing long-range infrastructure projects/plans with priority recommendations and project scheduling.
* Prepare and update procedural documentation and manage system configurations.
* Analyze and resolve infrastructure, system, and network problems reported by users.
* Schedule and perform system updates, equipment maintenance, upgrades, and hardware repairs.
* Secondary support for Help Desk technicians for escalates support issues.
* Must maintain the Credit Union’s policies regarding Service Standards while proactively developing additional service standards and solutions that will further enhance the Information Technology Department’s Staff Service.
* Bachelor’s degree in computer science, Information Technology, or a related technical field. Comparable technical experience will be accepted in lieu of formal education/degree.
* 4+ years of directly related experience in enterprise infrastructure engineering, including servers, storage, cloud platforms (Azure, AWS, GCP), and networks.
* Proficiency in implementing and maintaining security frameworks (NIST, ISO 27001, CIS Controls, etc.).
* AWS Certified Advanced Networking, Azure Networking Engineer Associate, or similar certification strongly preferred.
* In-depth knowledge of enterprise infrastructure systems, including virtualization, cloud platforms (Azure and AWS), and network management.
* Ability to effectively communicate technical concepts and strategies to staff, top management, business stakeholders, and external partners.
* Driven by purpose, with a genuine commitment to the Credit Union philosophy of “people helping people.”
* Paid Volunteer Time
* Paid Time Off, including Sick/Vacation/Holidays
* Medical/Dental/Vision/Supplemental Benefits
* 401k Employer Match & Safe Harbor Contribution
* Company Sponsored Life & LTD Insurance
* Education Reimbursement
* VCCU Membership and Rate Discounts
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