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Clientele TECH- Union

Job in Union City, Obion County, Tennessee, 38261, USA
Listing for: MSHN Enterprises LLC.
Full Time position
Listed on 2026-02-05
Job specializations:
  • Healthcare
    Healthcare Nursing, Mental Health
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: CLIENTELE TECH- Union

Description

Established in 2001, MSHN Enterprises is a supervised group home setting for individuals enduring severe and persist ant mental illness. We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services to those individuals who have complex behavioral issues and/or medical issues in addition to mental illness. These services include treatment and nursing and/or physician professionals.

We are not just a group home, we are a full service supportive living program.

RESIDENT SAFETY
  • Ensure residents are safe and not in the way of danger at any time.
  • Proper Supervision of residents at all times and performing necessary checks.
  • Never leave any residents by themselves or in a situation where they would be unsupervised.
  • De-escalate residents to maintain group safety and help them regain self-control.
  • Immediately report any unsafe environmental circumstances.
  • Read and be familiar with fire and other natural disaster evacuation plans.
PROFESSIONALISM
  • Be receptive of supervisory feedback, recognizing your own weaknesses and identifying ways to strengthen them.
  • Maintain all necessary training and seek out additional information that will aid in personal development.
  • Maintain current knowledge on psychiatric disorders and mental health disorders.
  • Refrain from gossip and any type of negative ongoing attitudes.
  • Encourage staff members to refrain from gossip and maintain a positive, professional attitude.
TIME AND ATTENDANCE
  • Be on time and ready to work for your shift.
  • When unable to attend work due to illness, contact your supervisor with as much notice as possible.
  • If you have a medical condition which causes you to be absent repeatedly, you may notify Human Resources directly to complete any necessary paperwork.
  • Come to work dressed professionally, ready to do your best.
  • When requesting time off, requests need to be made 2 weeks in writing in advance to your supervisor.
TEAM WORK IS KEY
  • Every position at MSHN Enterprises is an important part of our success.
  • We are all part of the team that has the same goal of taking care of our clients to ready them for independent living.
  • At any time if you feel as though you have a conflict/issue with another employee, talk with that employee first.
  • If it cannot be resolved, follow the chain of command to resolve it.
MEDICATION ASSISTANCE
  • Adhere to policy and procedure of Medication Assistance as overviewed in Medication Assistance documentation.
  • Ensuring that the correct medication and the correct resident on the correct schedule are being done and appropriately initialing the MAR while medication assistance is going on.
  • Sending the correct medications with residents as they go on outings or pass and notifying ED and/or LPN of any discrepancies in medication or if the medication is running low for some reason.
  • Appropriately document any PRN medications as they are needed.
RESIDENT INTERACTION
  • Conduct Psycho Social Rehabilitation discussions and activities.
  • Respect the residents' right to privacy and dignity.
  • Provide positive encouragement as you educate them in order to help them accomplish necessary skills for independent living.
  • Always model appropriate behavior utilizing yourself as the standard for residents.
  • As needed assist or supervise residents with personal hygiene needs and appropriate clothing choices.
  • Remembering that HIPPA governs the residents and their stay at Mid-South Health Net, Inc
DOCUMENTATION AND COMMUNICATION
  • Always complete accurate, thorough documentation in a timely manner.
  • When completing incident forms, do not leave any blanks or leave out significant information.
  • Ensure all checklists and deep cleaning logs are completed on time.
  • Do not be afraid to ask questions.
  • Complete the intershift communication book and verbally communicate pertinent information to the next shift.
  • At the beginning of shift; check the staff communication book for new memos and initial any memos after you have read them.
  • Report all incidents immediately following the proper chain of command.
ENVIRONMENTAL CLEANLINESS
  • Start your shift by completing a walk-through…
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