Dental Clinic Office Manager

Overview

About The Role We are looking for a detail oriented and people-focused Front Office Manager to join our expanding team. You’ll be managing all of our frontdesk workflows, including patient scheduling and management, accounts receivables, inventory order placement and more. You’ll become an expert at navigating our frontdesk and backdesk software, will be the first and last touchpoint with all patients (ensuring excellent service quality), and ensure the frontdesk operations are running smoothly.

If you have an eye for detail and are a people-person, this is the job for you!

• End-to-end frontdesk operations management
• Patient scheduling and management — ensuring all patients receive excellent, professional and friendly service from start to finish
• Insurance management — from applications to payment submissions, up through credentialing new doctors
• Supervise a portion of the team to support quality control and maintain orderly workflows for medical POS and insurance management
• Accounts receivables — ensure AR is managed in an organized and safe manner
• Accounts payable — work with the back office team to order essential dental supplies
• Collaborate with leadership on workflow optimizations
• Ad hoc duties that arise during expansion

• 4-7 years of frontdesk experience
• >3 years working with insurances, including claim submissions, pre-authorization submissions, checking patient eligibility and benefits, and credentialing
• >1 year in a supervisory role — ensuring your team is well trained and workflows are being maintained
• Fluent in English and Spanish
• Excellent communication skills
• Intermediate to expert knowledge in Microsoft Office Suite — primarily Word and Excel
• People-person who can handle challenging situations with a level head and professionalism
• Self-starter with ability to work independently
• Detail oriented and highly organized, managing several workflows in tandem
• Team player in a lean team environment
• Reliable

• Experience with Eagle Soft
• Experience working in a clinical setting
• Experience with operatory treatment setup and understanding of standard clinical procedures
• X-ray license, or experience taking X-rays

• Paid time off
• 401(k)
• 401(k) matching

We are a dental practice dedicated to fostering love, compassion, and excellence in oral health care. Our lead dentist brings 30+ years of experience and stays current through continuing education. Our team includes experienced doctors focused on delivering high-quality care and serving diverse communities. We prioritize patient-centered care and strive to exceed expectations with every visit.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, protected veteran status, disability, genetic information, political views or activity, or other legally protected characteristics.