Account Associate - State Farm Agent Team Member
Listed on 2026-01-22
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Customer Service/HelpDesk
Client Relationship Manager, Account Manager, Customer Service Rep, Customer Success Mgr./ CSM
Account Associate - State Farm Agent Team Member
Full Time in Union City, CA
- Licensing paid by agency
- 401(k)
- Bonus based on performance
- Opportunity for advancement
- Paid time off
Our agency opened in 2003 and currently has a team of 3. I come from a high‑tech background and made a career change that led me to agency ownership, a decision that’s allowed me to build something meaningful and people‑focused. I hold an MBA, CHFC, and WNCP, and I’m passionate about both professional growth and serving the community. We stay active locally by participating in events like Easter egg hunts and church festivals, and we love celebrating together as a team.
We offer perks such as Casual Fridays, birthday celebrations, Christmas events, a 401(k), and paid licensing. Our culture is built on growth, communication, and collaboration. I’m looking for loyal, coachable individuals who want to continuously improve and reach their full potential. If you’re someone who thrives in a supportive, people‑centered environment, this could be the perfect place for you.
As Account Associate - State Farm Agent Team Member for Hera Gutierrez - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community.
As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
Compensation $50,000.00 - $60,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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