Network Deploy Technician III, Global Network Delivery; GND

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

At Amazon, we’re working to be Earth’s most Customer‑centric Company and Earth’s Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help us build and expand the Cloud, this is your chance to make history.

AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next‑generation networks and assist in the development of innovative ways to automate and scale our network.

• Scale support of several data center locations and day‑to‑day assistance with capacity management.
• Work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.
• Support large‑scale, enterprise‑class networks, including network implementation and troubleshooting.
• Provide management and support of AWS’ vast network infrastructure, establishing and following best practices and refining operational procedures.
• Manage work and priorities through ticketing system and workflows to complete customer requests and projects.
• Collaborate with various stakeholders to remove project obstacles.
• Troubleshoot networking, routing and interconnectivity issues, including patch panels and patch cords.
• Specify Power and Cooling requirements and ensure Hardware Racking/Stacking completed for new equipment.
• Participate in the migration, basic configuration and rollout of new or upgraded hardware.

• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds.
• Work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after‑hours support as needed.
• Work in cramped and/or elevated and/or noisy environments.
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day.
• Ascending and descending ladders, stairs, and gangways safely and without limitation.

Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ year of computer networking experience.
• High school or equivalent diploma.
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.

NOTE:

Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.

NOTE:

If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS Gov Cloud region. Effective May 15, 2017, logical access to the AWS Gov Cloud region will be restricted to Amazon employees who are U.S. Citizens. (Gov Cloud may NOT be accessed from outside of the United States).

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status,…