Revenue Recovery Specialist

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions, should they occur.

Under supervision, performs work of routine difficulty in support of the Treasurer-Tax Collector’s Office, including the Court Collections division, managing a caseload involving the collection and maintenance of money owed to the County as a result of current or delinquent taxes, fees, licenses, or court-ordered debt. The position collects and records taxes, fees, and court-ordered debt; initiates and escalates collection actions, and monitors transactions to ensure that all are performed in compliance with local, state, and federal guidelines;

performs other duties as assigned.

Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600.

Duties may include but are not limited to the following:

• Initiate and pursue collection procedures on court-ordered debt by sending written notification/correspondence, making direct/telephone contact, establishing installment payment agreements, reviewing and analyzing delinquent accounts for appropriate collection action including requesting delinquent penalties from court, DMV holds, initiating bank levies or wage garnishments, and/or intercept of California tax refunds.
• Initiate collection procedures for taxes or fees, including written notice, collection calls, recording liens, vessel registration holds, and/or seizure of assets through a variety of collection tools such as bank levies, liquor license holds, keeper’s till, or other tools available for collection.
• Release all actions taken against a debtor when financial obligations are satisfied including recording satisfaction of judgment or release of lien, release of DMV hold, withdrawal of tax intercept, wage garnishments, or other collection actions.
• Attempt to locate debtors when initial postal contact fails by initiating skip tracing procedures in order to recover monies owed to the County.
• Research, investigate, and follow up on matters related to the County’s transient occupancy tax.
• Perform remittance processing of property tax stubs/payments, treasury checks, and miscellaneous checks; submit image cash letter to bank.
• Process payments for taxes and court-ordered debt; issue licenses.
• Balance daily cash activity for an operational unit; enter transactions in County finance system such as cash receipts and accounts payable.
• Maintain collection records by inputting data for property taxes, court-ordered debt, or cannabis taxes and licensing, adding and/or adjusting debtor’s balances to ensure that amounts have been correctly reflected in the database; update information on debtors in order to maintain current addresses and other personal information; audit and adjust accounts as obligations are paid or vacated to ensure accuracy and to remain compliant with audit guidelines, Revenue and Taxation codes, Government and Penal codes, and other related rules, regulations, policies, and/or procedures.
• Perform specialized duties related to commercial cannabis, including assisting customers in person or via written, electronic, or phone communication regarding matters related to cannabis taxation and licensing; explaining processes and requirements; accepting and processing payments; and issuing licenses.
• Meet with and interview debtors, taxpayers, victims, and parents of juveniles on probation to explain taxes, interest, fees, penalties, fines, and payment options; to determine the ability of the debtors to reimburse the County; to assist debtors in establishing a payment plan; to accept payments; to explain how redistribution of victim restitution occurs; to answer questions and to explain possible consequences for non-compliance.
• Issue Mobile Home Tax Clearances verifying outstanding property taxes are paid when mobile home ownership is transferred.
• May perform duties as delegated by the County Auditor-Controller, Treasurer-Tax Collector, per Government code sections : determine individual’s financial ability to pay court-related or…