Financial Aid Assistant

Description

Mendocino‑Lake Community College District is currently accepting applications for a Financial Aid Assistant to work in our Financial Aid Department. This is a full‑time, classified position, 40 hours per week, 12 months a year. We are seeking an equity‑minded person who is committed to supporting our diverse student population and the District Mission. Please review our District Mission, Goals, and Values at the following website: MLCCD - Mission, Vision, Goals.

• Serve as the primary point of contact for the Financial Aid Office, providing customer service in person, by phone and via email; assist students with the application process; determine eligibility for the California College Promise Grant and awards; maintain necessary records; perform various duties related to federal and state financial aid programs for students; provide technical assistance and information to students, staff and the public;
  
  and perform related duties as assigned.
• Perform a variety of specialized clerical duties related to the processing of applications and forms for various financial assistance programs, which includes coding and checking documents, correcting errors, reconciling records, and reviewing documents for completeness, accuracy, and compliance with applicable legal requirements.
• Provide follow‑up communication with current students whose financial aid files are incomplete and who may need further support.
• Perform preliminary, moderately complex evaluations to determine student eligibility in meeting federal and state financial aid requirements; provide information to students on the status of their federal and state aid applications and academic standing.
• Process and award the California College Promise Grants. Communicate with Fiscal Services to update student records.
• Interpret and implement rules, regulations, policies, and procedures; assist Technicians in resolving questions and issues, including unique financial assistance situations.
• Operate a computer terminal to scan, input and retrieve information from a variety of specialized financial aid and student records systems.
• Communicate with faculty, staff, students, and other individuals and organizations to provide program information and assistance; may refer students to other related programs and services.
• Support the facilitation of financial aid workshops for students and parents and orientation sessions for students.
• Prepare, review, maintain and distribute a variety of reports, forms, applications, outreach materials, requisitions, schedules, fliers, calendars, manuals, handbooks, announcements, handouts and other documents; assure that information is accurate and program policies and procedures are met.
• Operate a variety of office equipment including a computer and related software, calculator, copier, and others as applicable.
• Advise student employees on projects and tasks.
• Attend meetings and conferences.
• Participate in special Student Services student outreach activities as assigned.
• Perform other duties as assigned.

Through this online portal submit the following documents:

• Completed online application
• Resume
• A cover letter that succinctly addresses how your experience and professional qualifications prepare you for this position
• Contact information for 3 professional references (no letters please; letters submitted will not be reviewed by the screening committee)
• Be prepared to answer the following supplemental question during the supplemental questions of the application:
  If you are selected for this position, how will you demonstrate commitment to student success?

Mendocino College welcomes applications from all qualified candidates who demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of our community college students.

Salary Range (23):
The starting monthly salary range is $4,352 – $4,570. There are seven annual step movements; initial placement will be at step 1, unless approved by the Superintendent/President. Please see the current salary schedule here: MLCCD – Salary Schedule.

Benefits:
With no monthly…