Night Distribution Co-ordinator

Location: Waltham Cross, Herts

Salary: Competitive

Shift Pattern: Any 5 over 7 (including Saturdays and Bank Holidays)

Hours: 7pm–4am (45 hours per week)

About the Role: We have an exciting opportunity for a Night Distribution Co‑ordinator to join our Distribution/Transport Department at our National Distribution Centre in Waltham Cross. The role will support the Distribution Shift Manager with the planning and coordination of night operations, ensuring efficiency, accuracy, and excellent service levels. This includes deployment planning up to 23 weeks in advance, managing any required amendments, and maintaining smooth day‑to‑day logistics performance.

• Assisting in the planning and deployment of staff, ensuring adequate coverage and flexibility for shifts.
• Managing operational performance, including service levels, complaints, shortages, and backhaul activities.
• Updating delivery instructions with real‑time information and ensuring drivers are fully briefed and competent on all updates.
• Maintaining and controlling the customer key and alarm code process.
• Supporting the team in planning and coordination challenges, assisting in the retention and development of Drivers and TDA trainees.
• Monitoring weekly team performance including route knowledge, absence, lateness, accidents, vehicle cleanliness, paperwork accuracy, and employee standards.
• Using the Transport Management System (TMS) to confirm delivery windows, obtain signatures/photos, and record accurate delivery times.

• A confident relationship builder with strong communication skills and the ability to engage effectively with internal and external stakeholders.
• Previous experience in a transport, logistics or distribution coordination role.
• IT proficient, with intermediate skills in Microsoft Word, Excel, and Outlook.
• Strong organisational and problem‑solving abilities, with a focus on accuracy and operational excellence.

• Competitive pay and progression: enhanced overtime rates and opportunities to grow your career in a fast‑expanding business.
• Pension scheme: secure your future with our company pension plan.
• Exclusive discounts: retail discount membership to save money on shopping, leisure and more.
• Career development: opportunities for training and advancement within the company.
• Friendly environment: a supportive and welcoming team, including a subsidised canteen.
• Time to recharge: 28 days paid annual leave (increasing with service up to 33 days).
• Uniform and PPE are provided.

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Reynolds Catering is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.