Maintenance Operative​/Handyman

Job Title: Maintenance Operative

Location: Across multiple hostel sites in Liverpool
Salary: £25740 £ 27495 (depending on experience)
Contract Type: Full Time

New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside.

Job Summary:

To carry out minor repairs, painting, decorating, and basic maintenance tasks across multiple hostel sites in Liverpool. You will help maintain a high standard of living conditions for our residents by ensuring our properties are safe, clean, and in good repair.

What we have to offer:

• Competitive Salary - £25740 £ 27495 (depending on experience)
• A contributory pension scheme
• 22 Days annual leave rising to a maximum of 30 days with length of service
• An online bespoke Mandatory training package including a wide range of additional resources to support your development
• Complimentary Medicash and Employee Assistance membership
• A work vehicle is provided

Key Responsibilities:

• Carry out minor repairs and general maintenance (e.g., fixing doors, windows, locks, and furniture).
• Undertaking reactive Maintenance tasks to high quality standards including basic plumbing, joinery, and carpentry, with painting and decorating where necessary.
• Report and escalate any major maintenance or health and safety concerns to the Property Manager or external contractors.
• Maintain accurate records of work completed, materials used, and time spent.
• Ensure tools and materials are stored safely and appropriately.
• Work flexibly across different hostel sites throughout Liverpool.
• Ensure all work complies with health and safety standards and organisational policies.
• Provide a courteous and respectful service to vulnerable residents, maintaining professional boundaries at all times.

Essential Qualifications & Experience:

• Proven experience in general building maintenance or handyman roles.
• Basic skills in painting, decorating, plumbing, joinery, and electrical repairs.
• Ability to work independently and manage workload across multiple sites.
• Strong understanding of health and safety practices.
• Good communication skills and the ability to interact professionally with staff and residents.
• Full UK driving licence and willingness to travel between sites.

Desirable:

• Experience working within supported housing, social housing, or similar environments.
• Basic IT literacy (for reporting and record-keeping).
• Relevant trade qualifications (e.g., City & Guilds or NVQs).
• Awareness of COSHH regulations and H&S compliance in residential settings.

Additional Information

• This role may involve working in challenging environments and dealing with individuals with complex needs.
• A DBS (Disclosure and Barring Service) check will be required prior to appointment.
• Training and support will be provided to help you succeed in the role.