Sales Executive

Client Familiarisation and Support

Act as a key support liaison for the primary contacts within our client portfolio. This includes managing communication via phone and email to develop a strong understanding of client needs, processes and relationships.

Act as a key support liaison for the primary contacts within our client portfolio. This includes managing communication via phone and email to develop a strong understanding of client needs, processes and relationships.

Confidently represent the company at industry networking events and during regular on site visits to key customers.

Develop a thorough understanding of client requirements in order to provide accurate quotations and recommend appropriate print solutions, ensuring high levels of customer satisfaction and retention.

Manage customer queries, concerns and production challenges efficiently and professionally, while maintaining positive and long-term client relationships.

Maintain and utilise the Customer Relationship Management system accurately, ensuring all client notes, job updates and correspondence are fully up to date.

Effectively manage multiple fast paced print jobs simultaneously, overseeing deadlines, materials and production stages.

Demonstrate strong initiative and the ability to complete tasks independently within the CRM system and production workflow, with minimal supervision.

Carry out local and regional deliveries when required, ensuring finished print products are delivered safely and on time.

Proven experience in customer account management, client facing roles or B2B sales is required. Experience with in the print industry would be a distinct advantage.

A full and valid UK driving licence is preferred, as some deliveries are made directly to clients using company vehicles.

Relevant professional experience is prioritised over formal qualifications. Candidates must demonstrate a good understanding of systems and excellent written communication skills, with the ability to write clear, professional and well worded emails that convey the appropriate tone.

• Competitive salary.
• Group Bonus.
• Company pension.
• Private medical insurance after a year of employment.
• Cycle to work scheme.
• Company social events.

On site facilities include free parking and access to an onsite gym.

Pay £30,000 - £35,000 based on experience and knowledge.