Residential Sales Consultant

Residential Sales Consultant

Location: Liverpool & Manchester
Job Type: Full-Time, Permanent

We are working with a leading residential property operator within the co-living and Private Rented Sector (PRS) who are experiencing continued growth across the North West. As a result, they are looking to appoint an experienced Residential Sales Consultant to support leasing activity across their Liverpool and Manchester portfolio.

This role is primarily office-based in Liverpool, with regular travel to Manchester as required. The successful candidate will play a key role in driving occupancy, managing enquiries, and delivering an excellent customer experience for both domestic and international residents.

Key Responsibilities:

• Managing all sales and lettings enquiries from initial contact through to move-in

• Converting enquiries into bookings through a consultative, customer-focused approach

• Conducting in-person and virtual property viewings

• Building and maintaining relationships with local businesses and external accommodation agents

• Providing agents with pricing, availability and marketing information

• Monitoring market trends, competitor activity and pricing to support local sales strategy

• Tracking enquiry performance, conversions and incentives, producing regular reports

• Maintaining accurate records within CRM and internal systems

• Supporting marketing activity by ensuring listings and show apartments are well presented

• Working closely with on-site and head office teams to ensure smooth operations

• Delivering a high standard of customer service throughout the resident journey

Key Requirements:

• Proven experience in residential sales, lettings or a customer-facing property role

• Experience with in PRS, BTR or co-living environments is highly desirable

• Strong sales skills with confidence in closing and converting enquiries

• Excellent communication and interpersonal skills

• Highly organised with strong attention to detail

• Confident using CRM systems and general IT platforms

• Ability to work effectively with international customers and external partners

• Proactive, adaptable and comfortable working in a fast-paced environment

Benefits:

• Competitive salary

• 25 days annual leave plus bank holidays

• Pension contribution

• Gym access

• Employee assistance programme

• Life assurance

• Modern office environment

This is an excellent opportunity to join a growing residential operator focused on creating high-quality, community-led living environments.