Senior​/Enterprise Account Director

Full-time, permanent | Monday–Friday, 8.30am–5.00pm

Brighton (Hybrid or Remote)

Salary :
Competitive (+ bonus, share options & benefits)

Sampl is on a mission to digitise the product sampling industry, helping the world’s leading FMCG, beauty and consumer brands run high-performance product trials through targeted in-home sampling and cashback campaigns. Trusted by 250+ global brands across 35 countries - including Estée Lauder, Colgate-Palmolive, Mondelez, Mars and Kao - our platform delivers precise targeting, measurable outcomes and clear insight into how sampling drives customer behaviour, from real-time data and reviews to in-store sales attribution.

Operating across the UK, Europe and the US, and powered by award-winning technology including Sampl Pay, our cashback engine, we’re one of the fastest-growing companies in the UK and are scaling into new markets, categories and retail partnerships as we enter our next phase of global growth.

We’re looking for a Senior / Enterprise Account Director to take full ownership of one of Sampl’s most important enterprise accounts.

You will act as the senior commercial partner to the client. You will lead strategy, planning and senior stakeholder relationships across brands, markets and buying centres. You will be accountable for growth, retention and expansion within the account, and for ensuring Sampl operates as a trusted, long-term strategic partner rather than a tactical supplier.

You will set the bar for how enterprise accounts should be run and will work closely with sales, campaign teams and leadership to shape best practices..

Over the last years, Sampl has significantly grown one of its largest enterprise accounts, culminating in a newly signed multi-million dollar contract. The scale, complexity and opportunity within this relationship now require a dedicated senior operator with deep enterprise experience. This role exists to ensure we fully realise the long-term value of that account.

We need someone who has done this before. Someone comfortable operating inside large, matrixed organisations, navigating multiple buying centres, and turning a single enterprise logo into a durable, multi-year growth plan.

• Full ownership of a top-tier enterprise account, including retention, growth and long-term account health.
• Senior stakeholder relationships across marketing, brand, innovation and commercial teams.
• Clear account planning across brands, regions and buying centres.
• A personal revenue target tied to expansion and long-term value creation.

• Lead senior-level discovery to uncover real business objectives, constraints and opportunities.
• Translate client goals into clear, prioritised account strategies.
• Shape annual plans, QBRs and PCAs that drive confidence, re-book and expansion.
• Act as the strategic bridge between the client and Sampl’s sales, product and campaign teams.

• Navigate complex enterprise negotiations with confidence and clarity.
• Balance short-term campaign needs with long-term commercial outcomes.
• Ensure accurate forecasting, clean CRM hygiene and clear visibility of risks and opportunities.
• Bring a consultative, value-led approach to commercial conversations.

• Set the standard for what “great” enterprise account management looks like at Sampl.
• Share insight, patterns and learning from the account with the wider AM and sales teams.
• Contribute to the evolution of account planning, Q  and PCA frameworks through practical use.
• Act as a trusted internal voice of the customer

• 10+ years in account management, growing and retaining large enterprise clients
• Experience with FMCG, beauty or pet brands, within agency, SaaS, or consultative marketing
• Skilled at managing complex, multi-stakeholder organisations (CMO, VP Marketing, etc.)
• Comfortable operating across multiple brands, regions, and buying centres
• Experienced in structured discovery with senior stakeholders and translating into commercial strategy
• Strong commercial judgment balancing client objectives…